3rd April 2018 at 08:15 #29616
I don’t know if this is related, but my recordings have a terrible noise to them on all tracks.
Last Sunday I recorded about 3 hours with no troubles.
Friday night I recorded a good 5 hours with no troubles whatsoever.
Saturday and Sunday I recorded about 10 hours each. All 32 tracks of every recording sound like this:
The only thing I can think of is that I’d loaded last Sunday’s snapshot on Saturday. Everything else is the same – same power, same hard drive, same control network. The equipment was packed up and moved each night, so the equipment was hard booted each morning.
The card, the X32 Rack, and the SD16 are all at the latest firmware, and I was triggering recordings via the app. The live sound was pristine, and the board was running at 48KHz.
Now that I’m home with the equipment, I’m unable to reproduce the problem at either 48 or 44.1, and the tracks recorded are perfectly clean.
Is this a facet of the same issue, or something different?3rd April 2018 at 14:50 #29621
@akoreneff that seems like a distinct problem, at least soundwise: it doesn’t sound like the issue we are discussing. This one sounds more like this: https://drive.google.com/open?id=1JFsKEn_8g_RwVJXFkpRMstR42yI8VTvE23rd May 2018 at 16:31 #34653
I too have had huge problem with recording via X32Rack at 48Khz. 32 tracks that all sounded like line level sources recordedinto mic inputs i.e. sounding horribly overmodded.
Trying to reproduce the problem resulted in some recordings OK, some with clicks, some with crackling. But as with everyone else here, 44.1kHz recording is fine. Also no problems at all in two years of using uTrack X32 in full X32 desk at 48kHz.
I reckon these are all slightly different manifestations of the same (clocking?) problem when using the card in X32 Rack at 48kHz.
Would anyone from Cymatic like to update us please….?28th June 2018 at 15:10 #37424
Hello, I have the same problem on M32. 48kHz cracks, 44.1 kHz is OK. I’ve downgraded the firmware to 3.07 and everything works well.2nd July 2018 at 17:52 #38071
So if I record for a long time, crackling will appear again. Downgrade did not help much.19th October 2018 at 08:02 #42403
If you read the manual the answers are there, 44.1Mhz on everything.
Use 7200 RPM and up spinning Disks. Raid 5 Enclosure with 3 drives can give you 1500 RPM connected to a laptop.
USB Hard Drives
A USB hard drive stores data on spinning magnetic disks. This is the recommended type of USB media to use with the uTrack-X32, because it has reliable and constant read/write speeds.
USB Flash Memory Devices
A USB Flash Memory Device uses flash memory. Small, cheap flash devices are generally not adequate for use with the uTrack-X32, since they require occasional pauses in data writing. This is problematic for a device that needs to write a constant data stream: a pause in data writing may cause dropouts in your recording.
Some flash devices will perform correctly. Generally, it is easier to find a usable flash device within the ones marketed as SSDs (Solid-state Drives).22nd October 2018 at 15:02 #42504
New firmware release available for download, the new firmware should fix clicking issue when using the card with some new revisions of mixing consoles.
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