Playback from iPad via USB directly connected to uTrackX32 does not work. SOLVED

Home Page Forums Cymatic Audio Forum uTrack-X32 Playback from iPad via USB directly connected to uTrackX32 does not work. SOLVED

This topic contains 8 replies, has 2 voices, and was last updated by Horst Fausel Horst Fausel 7 months, 2 weeks ago.

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  • #29511
    Horst Fausel
    Horst Fausel
    Participant

    I´m new to the uTrack X32 and want to use both functions
    Recording 32 Tracks and
    Playing back using the interface mode.

    While recording works well, in Interface mode playing back from iPad does not work
    It works well with X-Usb.

    Installing the driver on a PC, the uTrack X32 was recognized by reaper.
    Sofar the interface mode seems to work but iPad is not recognized…….uRemote shows uTrack in Interface mode….

    Any idea, what could be wrong?

    Firmware is 3865.

    Second issue is that the Lan connection only works with DHCP on the router…..switching to Static the uTrack looses the IP.
    Thats a pity, because we are working with static ips on stage.

    #29512
    Laszlo .
    Laszlo
    Keymaster

    [quote=”voxmidi” post=3794]
    Sofar the interface mode seems to work but iPad is not recognized…….uRemote shows uTrack in Interface mode….
    Any idea, what could be wrong?[/quote]
    How about if you play back a regular stereo song from iTunes on iPad, does it play out properly to the card?
    Is the routing set up properly on the console?
    Please also tell me the iPad version, OS version
    Are you using genuine camera adapter?

    [quote=”voxmidi” post=3794]
    Second issue is that the Lan connection only works with DHCP on the router…..switching to Static the uTrack looses the IP.
    Thats a pity, because we are working with static ips on stage.[/quote]
    You should able to set up dhcp reservation on the router which will provide you a same IP address for the device with the specific MAC address. This will provide you a static IP for the device.
    (we will introduce the static IP option for uTrack-X32 with the next firmware release)

    #29513
    Horst Fausel
    Horst Fausel
    Participant

    Hi Lazlo,
    thank you for your fast reply.
    I am using iPad Air with IOS 11.2.6 and a genuine camera adapter.
    And yes a normal stereo song from iTumes works.
    The multitrack audio funktion of ios seems to do not work.
    I am using the software Songbook+. And we need multitrack because we have extra click tracks.
    With x-usb there is no problem.

    Regarding the static ip reservation…this does not solve the problem.
    I have to keep DHCP on on the router and so the router is always busy with dhcp.
    I did the reservation but this does not work when DHCP is off at the router.

    The iPad audio driver issue is my most urgent demand.
    When can we expect a new firmware version?

    Thank you for your support!
    Best,
    Horst

    #29537
    Laszlo .
    Laszlo
    Keymaster

    Hi Horst,

    I have tried with Auria application, the multichannel playback as well recording works well.
    Is there any way to change/set up the routing in the Songbook+ application? You may need to check that.

    About the DHCP. What would you like to do with the uTrack-X32 to have static IP? The webpage can be used ONLY update the device, the uRemote independent from the device IP address

    #29541
    Horst Fausel
    Horst Fausel
    Participant

    Hello Support Team,

    regarding multichannel playback you gave the right hint. It works now!
    It was my misunderstanding…..
    the multitrack routing on my ipad was set to X-USB. After I changed it to uTrackX32 it works well!
    Sorry for confusion and thanks a lot for help.

    Regarding DHCP.
    How can uRemote work via WLAN (Wifi) without having the fitting IP?
    Do I miss something again?
    As X32 user we operate everything via smartphones and tablets.

    Best,
    Horst

    #29542
    Laszlo .
    Laszlo
    Keymaster

    The uRemote does not use IP address to connect it uses layer 2 communication for the discovery.

    #29544
    Horst Fausel
    Horst Fausel
    Participant

    Is there any parameter that I have to set in my router?
    If my router is set to static address there is no connection from uRemote to uTrack. Only Demo Mode appears.

    I have no idea how to bring it to work. Only with DHCP it connects.
    Thank you in advance for help.
    Best,
    Horst

    #29545
    Laszlo .
    Laszlo
    Keymaster

    Hi Horst,

    At the moment I we have no solution to set static IP on the uTrack-X32.
    However you can set the router to DHCP and set IP reservation for your devices which uses static IP currently. In this case your existing devices will uses the same IP which was set before and your uTrack-X32 will receive a new IP (you can even do a DHCP reservation for the uTrack-X32 as well)

    #29546
    Horst Fausel
    Horst Fausel
    Participant

    Hi Laszlo,

    thank you for your support.
    For the moment I can live with this and it works well.

    Best,
    Horst

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