As there are some topics about the noise and crackles, i will start a new thread, as my problem doesnt belong to the 44/48KHz.
I recorded a few months without a problem until lat Sunday.
Until Sunday i recorded standart bands, like drums, bass guitars and vox.
Everything was fine and there was no Audio artefacts.
On last sunday i had an orchester with 15 people and the wav files are all noisy/distorting. When i look at the zoomed audio files, i can see a lot of rectangels in the waveform, that doesnt belong to the waveform.
There are also extremly high rectangle peaks on all tracks. Even on that tracks, that are not connected.
I am recording on an Sandisk extreme Flash drive, which was working without issues all the months before.
Ok, when i look at the difference between my concerts:
The only difference between my bands and the orchestra is, that the orchestra used a lot of AER Amps with XLR Di Out. That means, that i had minimum 5 or 6 XLR Cables, coming from devices with connected ground. I know, the Utrack is only writing to the drive, and the X32 is converting analog > digital. But sometimes there is no logical explanation on troobleshooting in digital devices…
Here you can see the artefacts in the waveforms. I think this is the same “Noise”, that most user “hear” in there recordings…
Any further updates on this? I had virtually the exact same problem last week. Major bummer to have our live recordings fail.
We have a dual X32 Rack setup to provide 8 stereo IEM feeds. Rack 1 has the Cymatic uTrack32, with 6 Aux inputs, 16 local mic inputs, and 16 remote mic inputs over AES50 from Rack 2. In our rehearsals, the recording was fine. At our next 2 gigs, 16 remote mic inputs (16 drums) recorded fine but we got severe crackling noise on 8 of the local mic input 1-8 (vocals SM58’s, guitar amp mics SM57’s). Interestingly, local inputs 9-16 did not fail (more drum mics, bass DI); these I routed to the uTrack32 card over Ultranet P16out[9:16]. It seems like re-routing the raw sampled inputs over P16 or AES makes it work reliably, where as the raw feeds alone can have the problem. Since the problematic local 1-8 go to the other Rack 2, I may try feeding the uTrack32 with the re-routed signals from Rack 2, over AES, assuming the issue is only with direct local mic pre inputs.
We used a Samsung T5 SSD 512GB drive.
This recording card is unusable for us unless we figure out the problem.
Where is the date code and serial number located on the X32 Rack? I don’t see it on the front or rear panel, so I may need to remove the unit from the mounting rack to get the date code.
I ordered my X32 Rack from Sweetwater in May of this year.
Is there a reason the date code might be important, or would suggest a workaround?
Thank you for your feedback.
I have ask this question because some of the users who has a newer revision of the mixer experienced similar issue we are working on the solution. I’ll send you an email with a testing firmware version please try it out your card with this firmware release.