Reply To: Damaged and distorted Audio files with Behringer x32 and Cymatic Audio x32

Hello,

I’m sorry to hear that issue with your recording. The issue is related to a modification which made by the mixing console manufacturer. We have correct that already with firmware update, unfortunately we have no overview on the firmware versions on the card sold by our partners.

Unfortunately I am afraid you cannot recover your existing recordings.

https://cymaticaudio.com/images/downloads/manuals_and_brochures/Cymatic_uTrack-X32_FirmwareUpdateGuide.pdf
http://cymaticaudio.com/wp-content/uploads/2018/10/uTrack-X32_Release_Notes.pdf