Hi, John, I’m afraid this is a normal behaviour. I have two units and they respond the same: even when preload is complete still the song starts with slight delay. I guess we all can live with it unless other competitor comes up with player more suitable for perfectionist or production critical performances that require 100% problem free operation. I love the LP16 but still searching for unit that meets my requirements better than this one (including better support, new problems-solving firmware releases…). Best regards, Richard.