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Hi Peter,

Please make sure to set the merging hapi as master on the network, also make sure you set the uTrack24 AudioLan card as “slave only” on the advanced tab.
If you are sending streams from the uTrack24 please make sure the device is playing, then you’ll able to connect.
If you want to receive streams please make sure the Menu/recording/pre-recordig is turned on your uTrack24, once the device show a pre-recording message on the screen you can start to configure the streams in the AudioLan website.