Sorry to hear you experiencing problem with LP-16.
We had some problem with the OSX updater this was mainly compatibility issue, on different OSX versions.
Today we already released the current firmware version with new OSX updater, this can helps for the users like you and paraffinemusic, who had problem with firmware update on OSX.
Your second message in this forum just not clear for me, how do you install the driver without the PC detect the device properly? The driver installation require a properly connected and detected LP-16…
We are sorry for the inconveniences.
Anyhow the new OSX updater already uploaded, this should solve the firmware update problem on osx