Firmware update problem – urgent

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#27240
Hudson FairHudson Fair
Participant

I have an emergency here. I need to update my firmware to 3474 be able to use the ADAT option card.
Every update method I try does not work.
Presently my unit has firmware 2469.

USB connection update by plugging in to the rear shows “no device present.” Won’t work.
Network update with ethernet cable goes on for 3 hours without finishing the update. Won’t work.

Please address this problem as I need to record in two days with the unit.

Thanks,