Firmware update problem – urgent

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9th September 2016 at 09:50 #27352
Laszlo
Keymaster

Hi Adubodub

I would like to know what firmware version was on the device before you started to update.

The current version 3474, as I seen correctly you tried to install the 3124 release from February is that correct?

You can discover your uTrack24 IP address easily if you connect the uTrack24 to a router then you connect your iPhone/Android phone to the same router then start the Fing https://www.fing.io/ application.

If you already know the ip address please type that address in your browser (MAC/PC) chrome browser preferred then drag and drop the 3474 bcd file to start the update.