As you may have seen, our messages may have crossed on this forum as we just have posted an announcement on the topic.
Truth be told, it took indeed some time to weed out the regular problems caused by computers, drivers and so on and recognize that under certain circumstances, there is a hardware glitch potentially makes the firmware update fail.
Thru the active input from users like yourself on this forum we have recognized the issue now and are working with our local dealers and distributors to make the appropriate measures.
We like to thank our user-base for their active support and apologize for the inconvenience.
Cymatic Audio Support