LP – 16 firmware update not working

What is your OS version?

Let’s try slightly differently.
Please follow this instructions:
0. Reboot your MAC, leave the LP-16 connected but turn it off.
1. Please find and start the “Automator” app in your launchpad.
2. Choose the “Application” in the Automator
3. In the search field type “quit” then select “Quit All Applications”
4. Make sure the “Ask to save changes” checkbox selected
5. Command + S –> or “File” -> “Save” name your application “Quit all applications”
6. Run that Quit all apps then start the USB updater
7. Turn on the LP-16