Unable to import audio – keeps crashing

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#27812
AlexanderAlexander
Participant

Hi Laszlo

NOW I DID MY LESSONS 🙂 🙂

I really would like to help you but I need more details. THANK YOU: HERE WE GO

What drive? (brand and type) this is this Western Digital 500Gb? WH5000BPVT, USB 3:0

USB powered or external powered? USB-POWERED

Do you using any USB extension cable? NO

Does the drive formatted with uTrack? NO IT WASN´T; BUT NOW IT IS 😛

How many takes on the drive? THERE WHERE 7 TAKES ON THE DRIVE

Do you have isolated the environment resonance by putting some soft material below the drive? I mean If there’s a loud music especially low frequencies that can be transferred to the drive, then the internal protection mechanism put the heads to parking position to protect the drive, this can cause that kind of dropouts what you described. I found the WD drives are really sensitive for the resonances.
THERE WAS NO RESONANCE, BECAUSE I DID THE RECORDING ONLY FOR TEST AT HOME. I STARTED THE RECORD WITHOUT ANY SIGNAL, ONLY ONE MICROPHONE THAT I PLUGGED IN THREE DIFFRENT CHANNEL TO CHECK OUT THE SIGNAL IN TH DAW. BTW, MY CUSTOMER RECOMMEND THE WESTERN DIGITAL HDD TO ME

Could you please make a test recording in a quiet environment to make sure not the resonance cause that problem? I DID IT.

As you had problem with importing as well could you please try to record to another drive and import the data from that drive?
(make sure the drive formatted with uTrack before you starting to record to the drive) OK: NOW, AFTER FORMATING WITH uTRACK THE RESULTS ARE GETTING
BETTER, THERE WHERE NO DROPOUTS ANY LONGER, BUT WHEN I IMPORT TAKE 1 AND THE TAKE 2 THE SOFTWARE IS CRASHING: I STARTED THE COMPUTER AGAIN AND CONTINUE THE IMPORT OF TAKE 2. BOTH TAKES WHERE ABOUT 65 MINUTES .

ON SATURDAY I´LL MAKE A RECORDING WITH MY BAND ON A CONCERT. 3 SETS, EACH 65MINUTES. ON SUNDAY WE´LL SEE THE RESULTS 🙂

THANK YOU:
Alex