Home Page Forums Cymatic Audio Forum uTrack-X32 Utrack X32 USB Driver Problem Utrack X32 USB Driver Problem



Sorry for the delayed response.

What is your OS version?
First please remove the currently installed driver (if already installed)
On windows 7 (64 bit) systems you need to have a Windows6.1-KB3035131-x64 hotfix installed (this update must be installed first), then reboot the computer and install the Windows6.1-KB3033929-x64.
Reboot the pc again.
Start the driver installer and make sure there’s no USB drive connected to your uTrack-X32. When you see that popup message connect your uTrack-X32 to the computer. The installation should succeed.