99 Dropouts

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  • #25821
    robrob
    Participant

    I have recently purchased the LR-16, and when it’s working well, I love the device.

    The simple setup, easy-to-use menus are just what I need as a band member that also happens to be in charge of archiving (a LOT of) gigs.

    I can’t seem to figure out what causes “dropouts”.
    Some 4-hour (2 long set) shows have 0, some hour long sets have over 75.

    I have tried changing the settings from 48kHz/16bit to 44.1k/16, and it hasn’t made an improvement.
    I use “all pads on” for every recording, since I have had overloaded tracks (and I don’t have time pre-show to search for individual suspect tracks) from the SBD.

    The external HD I am using is a Western Digital “My Passport Ultra”, 500GB. Formatted it, brand new out of the box, for use with the Cymatic.
    model # WDBPGC5000ABK. This is USB 2.0 and 3.0 compatible.

    This is my main question: **** What are the possible conditions that would cause dropouts? ****

    It’s extraordinarily frustrating to walk off stage, knowing we played well, and have songs chopped into 50 nonlinear pieces. I can’t in good conscience record our shows without having an Audience mic at the FOH console for emergency backup. It’d be one thing if it were consistent problems, but so far I can’t figure out how to create/replicate the issues. It’s seemingly random at this point.

    #25823
    Laszlo .Laszlo
    Keymaster

    Hi,

    We tested the LR-16 with the same HDD as well.
    First of all, I would like to ask you to check the firmware version on your device. When you powering up the device you can see that version number in the boot screen.
    Please make sure your device using the latest firmware release: 83859.
    If you already using that firmware, please make sure you formatted the HDD with the LR-16. That is necessary because the LR-16 using different allocation unit size (which does not match with the windows default settings) , that helps to avoid from the dropouts.

    #25834
    robrob
    Participant

    I will do the firmware update when I get a moment of free time.

    When I originally formatted the drive, I used the LR16 for the exact reason you mentioned.

    Are there any other possibilities for explaining dropouts? I love the sound quality, and generally want to love the device, I just need it to be more reliable. I can consider it more reliable if I know all the possible reasons that dropouts occur, such that I can try to take preventative action.

    #25835
    Laszlo .Laszlo
    Keymaster

    Many other users using that LR-16 without the problem what you explained above. There was a known issue with some previous firmware release when the user deleted some recording from the HDD then the next recording had dropouts. That LR-16 performance (and our other products as well) depend on the firmware version, so I strongly recommend to update the firmware if you need more reliable operation. I can provide more accurate answer if you updated the firmware and you still have a similar issue.

    #25836
    robrob
    Participant

    I’ll get the firmware updated, and once I get it tested (perhaps this Thursday), I’ll report back with results.

    Thanks!

    #25837
    Laszlo .Laszlo
    Keymaster

    Thanks,
    I’m looking forward to your feedback!

    #25921
    robrob
    Participant

    First test was completely successful. Will update when I track a few more events.

    The instructions for firmware update were clear and very easy to follow/accomplish.

    Thanks!

    #25922
    Tom SailorTom Sailor
    Participant

    Glad to hear! Have fun! It’s a great little box!

    #26002
    robrob
    Participant

    Link to a recent mix – slightly compressed of course for youtube.

    no dropouts for the last 2 gigs, looks like the firmware fix took quite nicely. Thanks!

    #26003
    Tom SailorTom Sailor
    Participant

    Nice production! Glad to see stuff like this! Isn’t it amazingly easy and simple to get great results!?

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