Just bought LP16. Tried to update it from firmware 956 to 958. But every time i launch as admin the updater x64 the screen is “no supported device conncted”. Is there a way i can update the lp16 directly from the usb thumb dreive port? How can i solve? in addition, i cannot properly end the installation process for the usb interface. at hte end it keeps me telling installation failed. I rather pisse off because nothing seems to work just out of the box.
First you have to install a driver on your computer. We have a dedicated driver for windows 8.1 users, please make sure you have downloaded the right version. Once the driver installed (need to remove the USB drive from the LP-16 during driver installation or firmware update) you can start the firmware updater on your computer.