Can't upgrade firmware with Window 7 - Cymatic Audio

Tagged: firmware update LP16

This topic has 1 reply, 2 voices, and was last updated 5 years, 2 months ago by Laszlo.

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11th September 2018 at 10:46 #41537
Joas
Participant
Hello, I installed the new uTool software and also the new USB Audio driver.
Then I tried to install the new LP16 firmware (Window 7 upgraded with the hotfix KB3123479, I checked), but it doesn’t work. I repeat the procedure several times, but everytime it failed. When I press button “upgrade” I wait long time and nothing happens.
Is this upgrade really necessary? What is going to fix? Can I use the new uTool software with an old firmware on the LP16?
Thanks for any advice.
14th September 2018 at 11:20 #41587
Laszlo
Keymaster
Hey,
Yes you can use the uTool with any firmware on your device.
Please check what firmware on your device (during boot up it shows a 4-5 digit number on the screen) and here you can find the changelog.
If you connect the LP-16 to your computer, does the mixer panel shows the device connected properly?
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