Click/Pop sound when play is pressed

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  • 1st February 2019 at 22:02 #44688
    Grant
    Participant

    Hi all,

    I’m getting a brief click/pop sound out of the PA whenever play is pressed on a song on the uTrack 24. Happening on all songs. It’s not overly loud, but i’m finding it quite annoying.
    Happening in multiple venues/consoles etc.
    Have used quite a few of these over the years as a FOH and only come across this problem on this particular unit.
    Haven’t had a chance to troubleshoot different USB’s/Power supplies etc.

    Wondering if anyone has had a similar issue?

    Thanks

    12th February 2019 at 10:05 #44896
    Laszlo
    Keymaster

    Hi,

    Could you please make sure the pre-recording is disabled on your device?
    If the device switching back and forth between recording and playback mode, and also changes sample rate can cause that kind of noise.

    Menu/Recording/Pre-Recording OFF

    Also make sure your songs are on the same sample rate.

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