Disk Error!

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  • 16th March 2016 at 22:18 #26933
    Michael Gergs
    Participant

    Hello,
    I have purchased the LR-16 and a external Hard Disk for recording. When connecting the Hard Disk to LR-16 the message “Disk Error!” is displayed.
    I checked the Hard Disk with my laptop and my TV-Set as well. Both worked together.
    Any ideas about the problem?

    I tried 2different USB-Sticks as well but they were considered to be “Too slow” by the LR-16.

    Greetings from Germany

    Mike

    17th March 2016 at 11:06 #26934
    Laszlo
    Keymaster

    Hello Mike,

    Can you tell me please about your disk brand/type and the size as well?
    What file system on the drive?

    Please also check your device firmware upated to the last version 83859

    17th March 2016 at 13:27 #26935
    Michael Gergs
    Participant

    Dear Laszlo,

    thanx a lot for the fast answer.
    The Disk is a ” INTENSO Memory Board Gun 1.5 TB 2.5 Zoll extern”.
    I purchased the LR-16 just a few days ago so i think that the Firmware must be the newest.
    Unfortunately I have no Access to our Studio until thursday next week. So I am not able to look for the actual Firmware.

    Mike

    17th March 2016 at 13:28 #26936
    Michael Gergs
    Participant

    Sorry…the file System is FAT32

    17th March 2016 at 13:34 #26937
    Laszlo
    Keymaster

    Hi Mike,

    Unfortunately in this case I almost sure the firmware are not up to date on your device because the factory never programed the latest fimware release.
    Please check when you have the device in your hand. You can see the firmware version on the display when you turn it on the device (4 or 5 digit number)
    Please update the firmware on the LR-16 then try the disk, once when the device able to mount the drive please format the drive wiht the LR-16 before you start to using the device. That’s important, because we using special allocation unit size during formatting the drive.

    I looking forward for your feedback.

    17th March 2016 at 13:53 #26938
    Michael Gergs
    Participant

    OK…thanx…I will check it next week and provide the Feedback!

    3rd April 2016 at 11:03 #26970
    Michael Gergs
    Participant

    Hi Laszlo,

    after updating the firmware to the newest build the HD is recognized by the LR-16.
    I formatted it with LR-16 and did some recordings, but unfortunately the HD was not recognized by my PC (WIN7)

    I´m lost…any ideas?

    4th April 2016 at 10:17 #26974
    Laszlo
    Keymaster

    Hi Mike,

    Do you seen the USB device in the Settings/System/Storage?
    If you plug back to the LR-16 the HDD detected successfully?

    4th April 2016 at 12:16 #26975
    Michael Gergs
    Participant

    [quote=”Laszlo” post=1399]
    Do you seen the USB device in the Settings/System/Storage?[/quote]

    Yes

    [quote=”Laszlo” post=1399]
    If you plug back to the LR-16 the HDD detected successfully?[/quote]

    Yes.

    Yesterday I tried another HD (an older one with 250GB). It was formatted by LR-16 and works as well with LR-16 and my PC.
    But I would still prefer that it works with the new HD….

    Greets

    Mike

    4th April 2016 at 13:24 #26976
    Laszlo
    Keymaster

    Hi,

    I assume if the drive detected succesfully somehow does not receive the proper drive letter.
    In the disk management tool try to assign drive letter manualy to the drive.
    Please check this topic:
    https://cymaticaudio.com/forum/utool/456-utool-not-detecting-removable-drive#1375

    Or this one:
    https://windows.microsoft.com/en-us/windows/change-add-remove-drive-letter#1TC=windows-7

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