firmware

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  • 2nd December 2015 at 18:57 #26615
    Yanya Boston
    Participant

    My LP16 tells me its running V-8487 where as online it says the latest version is V-83936.
    Does this mean Im running a REALLY old version? Surely not.

    2nd December 2015 at 19:19 #26616
    Laszlo
    Keymaster

    Yes this mean the firmware on your LP-16 are outdated.
    Please update your device to LP-16 Firmware 83926 (October, 2015)

    2nd December 2015 at 19:24 #26617
    Yanya Boston
    Participant

    Ive been trying to. IM running MAC. Ive downloaded the firmware update. I plug in the USB cable. open the firmware update and nothing happens. Can you help?

    2nd December 2015 at 19:28 #26618
    Yanya Boston
    Participant

    ok, I just opened the installer, THEN plugged in the LP16 and it seemed to to recognise it in the installer. but when I hit update, I get this message:
    Download ready.ERROR: ArchDl_GetDfuDeviceProperties failed. Error Code: 0xE00002C5

    Can you help?

    2nd December 2015 at 19:28 #26619
    Laszlo
    Keymaster

    You need to remove the USB drive form the front panel of LP-16.
    When you connect to the MAC do you able to see the LP-16 in the Audio MIDI Setup?
    If your device still not detected, please remove any other USB device form your MAC, then start the updater, and connect your LP-16 to the MAC

    2nd December 2015 at 19:35 #26622
    Yanya Boston
    Participant

    here the screen shot

    Attachments:
    2nd December 2015 at 19:43 #26623
    Yanya Boston
    Participant

    fixed it. I think I had to close out other audio programs on my computer that were seeing it as an interface before I could do it. All done now

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