Home Page › Forums › Cymatic Audio Forum › Live Recorder LR-16 › Firmware won’t update
- This topic has 9 replies, 4 voices, and was last updated 6 years, 5 months ago by
Silvan.
- AuthorPosts
- 8th March 2017 at 23:51 #28116
Greg
ParticipantI am trying to update the firmware on my lr-16 using OSX 10.12..
Not only is it not working – it doesn’t respond at all. I’m hoping to use my flashdrive for recording but the firmware on this library’s recorder is 3746 – I think that’s part of the problem.no one at the library seems to know how to fix it – so I figured I would try – thanks
9th March 2017 at 11:53 #28118Chetan
ParticipantHi,
The front panel USB drive has to be disconnected to connect the device to the PC.
If that is already the case, please unplug all the USB drives on your MAC and try the update again.2nd June 2017 at 20:34 #28453Silvan
ParticipantSame problem, here on OSX 10.8.5. Device is connected, Updater says “No device found”. Nothing else is connected to any USB slot. I also tried upgrading with a windows pc, but I can´t find the 32bit verion in the download section. I need to upgrade, because after some time I get horrible crackle sounds (if its playing at all) in playback. This only happens on the Mac, Win10 seems to be fine with the recorder.
What else can i do? Thank you.
6th June 2017 at 09:13 #28462Laszlo
KeymasterHi,
Do you see the USB interface mode text on the Cymatic device display?
Please follow this instructions:
1. Please find and start the “Automator” app in your launchpad.
2. Choose the “Application” in the Automator
3. In the search field type “quit” then select “Quit All Applications”
4. Make sure the “Ask to save changes” checkbox selected
5. Command + S –> or “File” -> “Save” name your application “Quit all applications”
6. Run that Quit all apps then start the USB updater22nd June 2017 at 14:00 #28542Silvan
ParticipantThanks, but still no device found
22nd June 2017 at 14:54 #28543Laszlo
KeymasterHi
Does your device displays “USB interface mode [MAC]” on the screen?
Do you have any “native instruments” application on your mac? Several user reported an issue where the native instruments app blocks to access to the device. Please make sure there’s no Native instruments process running where you updating the device22nd June 2017 at 15:26 #28544Silvan
ParticipantNo application is running. I don’t even have NI Software installed.
22nd June 2017 at 15:45 #28545Laszlo
Keymaster[quote=”Laszlo” post=2912]
Does your device displays “USB interface mode [MAC]” on the screen?[/quote]
Do you have a chance to update the device on Windows PC?
22nd June 2017 at 16:27 #28546Silvan
ParticipantYes. Until i Start the update. Then it says do not switch oft, update in progress. But it freezes there while on the mac i get no device found
26th June 2017 at 11:01 #28556Silvan
ParticipantYes, but I need the 32bit version. Your download section only shows the 64bit version.
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