I can’t connect uTrack 32 with remote

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • 29th October 2016 at 20:29 #27496
    might
    Participant

    I use x32 with track-x32 and both connect to my computer.
    The ethernet connect with x32 works normal,
    but my computer can’t get the card.

    I had success before.
    but I didn’t try after upgrade uremote (1.2.018).
    and I never upgrade uTrack-x32’s firmware.
    Is this the problem?

    I still use the rec button to finish the job.
    It works totally Good!

    31st October 2016 at 15:03 #27498
    Laszlo
    Keymaster

    Hi mightchao,

    What is your networking environment?
    Direct connection from your PC/MAC to the card with no router has a same issue?
    Do you have copperlan manager installed on your PC/MAC?

    31st October 2016 at 15:49 #27499
    might
    Participant

    I use d-link des-1005A to connect my mac to x32 and the card.
    I will try direct connect later.
    and no copperlan was installed.

    1st November 2016 at 09:56 #27502
    might
    Participant

    I get connect again,after installed copperlan.
    But after few mins. it is disapear from copperlan’s window.

    1st November 2016 at 11:22 #27505
    Laszlo
    Keymaster

    Thank you for your feedback.
    Did you selected the proper network interface in the copperlan manager? (gear icon in upper right corner)

    1st November 2016 at 11:47 #27506
    might
    Participant

    It is connect again when i come back from other things..
    I upgrade the firmware and test few times.
    Works correct and just few seconds to reconnect.
    So I think it’s ok now.
    Thanks for help~

    13th December 2017 at 17:36 #29214
    Roman Stundl
    Participant

    Hi, had same issues, would not connect anymore. But getting connected again after I plugged both ethernet interfaces on the mac to the switch. No way with one interface, no matter which.

    13th December 2017 at 19:06 #29219
    Laszlo
    Keymaster

    Hi,

    What is the firmware version on the device?

    13th December 2017 at 19:11 #29221
    Roman Stundl
    Participant

    Hi Laszlo,
    latest FW 3865.
    I´m ok with the workaround, just put a comment in case this might help anyone else.
    cu
    Roman

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