Interface mode issue

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  • 18th November 2017 at 19:48 #29144
    Heyer
    Participant

    Hello,

    I have a problem when I use my Utrack24 in USB interface mode.
    Firmware : 4064
    Mac OSX 10.12.6
    I have 2 Utrack24.
    One unit works correctly when I connect it with my macbook (sound device mode).
    But the other unit produce some crackling when I listen a track in Itunes (12.6.2.20), or when I play a Logic project…
    I don’t understand why one unit works fine, and one not.
    Same firmware in both of them.
    Settings :
    Clock source : Internal
    Device mode : Rec and play
    Screen : MAC – 24CH – 48/24 – INT
    Sample Rate : 44,1 Khz

    Thanks you for your help 🙂

    20th November 2017 at 11:23 #29147
    Laszlo
    Keymaster

    Hi,

    Could you please try with another USB cables? I know one user who had a similar issue then by using shorter USB cable the problem got resolved.

    24th November 2017 at 16:13 #29162
    Heyer
    Participant

    Yes, it was the cable. Thanks !!!!!!! 🙂

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