Home Page › Forums › Cymatic Audio Forum › uTrack 24 › Lack of support from Cymatic
- This topic has 2 replies, 3 voices, and was last updated 2 years, 11 months ago by Laszlo.
- 13th April 2020 at 14:45 #85198Ruud van SteenisParticipant
I noticed that lately most questions are not answered by Cymatic anymore.
In the past, there was usually a reaction on questions by ‘Laszlo’, but it seems nowadays people with questions or problems are on their own.
(Which is a bad thing for the popularity of the brand name…)
What you get now, is that someone posts a problem and the reaction from other forum members is: “I have the same problem but I also didn’t find a solution.”
So, come on Cymatic, people bought your products, so help them with an answer if there is a problem!13th April 2020 at 17:37 #85208R OliverParticipant
TOTALLY Agree!!! I don’t know if you will find this helpful, but I have found Reddit to be a great alternative to Cymatic’s site. Unfortunately, Cymatic’s support page is practically useless, but I have found plenty of helpful souls over at Reddit who have a great wealth of knowledge of their products.17th April 2020 at 08:13 #85577LaszloKeymaster
Please send your request to the cymatic support channel https://cymaticaudio.com/contact-support/ or sending an email to support_at_cymaticaudio_dot_com email address.
I’m apologize for the delayed response on forum.
- You must be logged in to reply to this topic.