Home Page Forums Cymatic Audio Forum uTrack-X32 Lost (more) conection utrack-x32 with iPad

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  • #27678
    Peter
    Participant

    Hello

    I need some help, i have update my utrack-x32 card from firmware 28xx ( don’t rember exact no) to 2905.
    Now it looks like that i lost more conection with my iPad. When i move the slider then i lost some time the conection
    Or i hit the rev forward buttons, then this happend., when i do nothing i lost it. On that moment i close uremote and start again it works again fine.if it happen again i stop start uremote ever time.and it runs. This happens as standalone and also when i run x32mix in the background is not a workbale for me….also when i switch over between some page like x32mix i lost my conection,

    And after the update i don’t see in the info tab (right corner) no card info like firmware and type, i only see the track info. This happend the hole time. In the old version, a have 28xx or sometimes 1234

    Update 10:00 i make a test whit my iPad and Android at the same time the iPad stopt the conection and Android is still running. I see one time the Android lost conection but restore the conection automatic this happens only one time.

    On the photo 1 left Android right iPad here is the conection lost, see both time

    Peter Visscher
    Sorry for my bad englisch, im from Holland
    .

    #27686
    Laszlo
    Keymaster

    Hi Peter,

    We already working on to fix this issue.
    Until we release the new version I can offer a workaround.
    Please connect any PC/MAC to the same router where your uTrack-X32 and iPad connected. (you can use wifi or wired connection as well)
    Install the Copperlan manager on your PC/MAC.
    Start the copperelan manager and select the proper network interface (gear icon at upper right corner)
    Now the uRemote should work properly.

    Sorry for the inconveniences

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