Home Page › Forums › Cymatic Audio Forum › Live Player LP-16 › LP-16 – cannot install firmware update through OSX + little audio problem
- This topic has 6 replies, 3 voices, and was last updated 5 years, 10 months ago by
Mark.
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- 20th September 2017 at 14:13 #28866
Giovanni Luca Picariello
ParticipantHi there,
i just bought a LP-16 and it works fine…But before i bring it onstage, i wanted to update the firmware and all (83926 running on my machine as i write).
I downloaded the 83956 update, but when i double click on it, the message shown on my Macbook (Osx El Capitan, vers. 10.11.6)
is: Is Impossible to Open the app ““Cymatic Downloader LP16_83956”
I did it with the 83934 firmware to try it, but it just happens the same.Ps Yesterday at the reharsals i had an audio problem too: when i double clicked on the stop button, we heard a digital clip in the P.A. (as a machine the shuts off, e.g.). Do you have any suggestions?
THANKS A LOT!
20th September 2017 at 16:25 #28868Laszlo
KeymasterHi,
The audio problem will be resolved after updating the firmware on the device, so let’s focus on the update issue first.
[quote=”Gilmar Is God” post=3205]Is Impossible to Open the app ““Cymatic Downloader LP16_83956”
[/quote]
Is that the exact text what you can see in the error dialog?
Have enabled to open applications from outside of apple store?
To do this please check this topic first: https://support.apple.com/kb/ph18657?locale=en_US
If you still have the issue, could you please send me a screenshot of the error message?21st September 2017 at 03:12 #28869ParticipantUnfortunately, i tried to change my security options and i still get the same message…I have 16/18 hours before the show. At the end of the day it’s no biggie cause the machine works (minus the digital clip i mentioned earlier) but, you know, that’s just to be safe…
21st September 2017 at 03:13 #28871ParticipantUnfortunately, i tried to change my security options and i still get the same message…I have 16/18 hours before the show. At the end of the day it’s no biggie cause the machine works (minus the digital clip i mentioned earlier) but, you know, that’s just to be safe…
Attachments:25th September 2017 at 17:28 #28888KeymasterHi,
We have replaced the updater on our website. Could you please re-download and try to update again?
25th September 2017 at 18:28 #28891ParticipantYou guys were so great! The new updated worked just fine! Thanks a Lot
The Lp-16 is great btw!
Attachments:10th November 2017 at 02:04 #29095Mark
ParticipantThanx a lot too because your responses helped me too!
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