LP-16 not recognising any USB

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  • 14th November 2019 at 14:05 #71935
    tommy loftstommy lofts
    Participant

    heya friends 🙂

    I just purchased the LP-16 new!
    Ive ran the latest firmware.

    When I turn it on it reads “Please connect PC or USB storage device”

    Ive tried many USBs and hardrives. I bought a brand new USB but still no luck.

    The screen still reads the same thing.

    I have sent 3 emails to support with no response

    any thoughts?
    much appreciated

    MasOC High Sierra
    Version 10.13.6
    Utool2 V2.0.062
    USB: SanDisk ultra fit 32gb

    19th November 2019 at 12:59 #72495
    James BerminghamJames Bermingham
    Participant

    Same with me!!
    Also all other functions are hanginging. Cant access any of the menus.

    Initializes, then hangs .. No joy

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