- 11th June 2015 at 18:34 #26143Brendan RossParticipant
So with the utool – If I tweak the levels of a mix and re-save the song, as soon as I reopen the song the levels are randomly different. once in a while they are correct but 9 / 10 times at least 1 fader is nowhere near where I set it. It would be great if you could look into this before the next update.
Brendan14th June 2015 at 15:27 #26151Axel LuedeckeParticipant
check if you have empty tracks within your song. Example: Audio of your song is only on track 1, 3, 6 & 7 – leaving track 2, 4 & 5 empty. In this case uTrack24 skips empty tracks and uses settings from the empty tracks instead. So you end up with track 1 (and original setting of track 1), track 2 (originally track 3 but now with setting from track 2), track 3 (originally track 6 but now with setting from track 3) and track 4 (originally track 7 now with setting from track 4). So it squeezes all together leaving no empty tracks.
I was told that this behavior will be fixed in one of the next firmware release of uTrack24.
Workaround: fill empty tracks with few seconds of silence (so there is audio data) and it will work as expected14th June 2015 at 15:50 #26152Brendan RossParticipant
Thanks for that. All of my songs have empty tracks. I run the first 7 outs and then the last two (15/16) are a monitoring mix for stereo in-ears…
The other issue is that the Lp16 stops playback at the end of the shortest track (at the moment- an issue that has been reported)
So to fill tracks 8-14 with full length silent audio files is quite excessive 😉
I plan to experiment with it in the studio this week and I’ll explore your suggestions- Thanks!15th June 2015 at 10:40 #26154
That two issue with LP-16 and uTrack24 already fixed, and will be part of next update.
Thanks22nd December 2017 at 20:24 #29240
Hi, I have the same issue too when a song have empty tracks (firmware 4064 and utool v2.0.062). Could you help me please ?28th December 2017 at 13:37 #29250
Please tell me how this song looks like, how many empty channels, and where?28th December 2017 at 14:37 #2925528th December 2017 at 14:39 #2925728th December 2017 at 14:41 #2925930th December 2017 at 11:33 #29268
Do you need more informations ?
Thanks4th January 2018 at 15:33 #29286
No solution ?4th January 2018 at 20:08 #29290
Thank you for your input.
Please give us some time to investigate that issue.
Thank you for your patience9th January 2018 at 12:07 #29309
I cannot reproduce the issue.
Do you have problem with the channel layout (routing), or mixer levels or pan?11th January 2018 at 00:24 #29313
I have problem with mixer levels and pan.
I have 2 units, and the same problem on each…11th January 2018 at 14:45 #29317
Do you have that problem when you start to playback that song, or you have a problem when you play any song previously and the next song loaded automatically?
Could you please send me the .set file from the song folder where you experiencing that mixer issue?13th January 2018 at 11:39 #29330
Here a video of my problem :
Track 5 : -31,6db + pan L
Track 6 : -12db + pan R
Track 5 : -12db + pan L
Track 6 : -31,6db + pan L
Can I have your email please to send the .set ?16th January 2018 at 16:52 #29346
I can confirm that issue,
We will going to fix this with the coming firmware release.
Thank you for your input
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