MULTI TRACK PLAYBACK ISSUES

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  • #26264
    Michael O'HaraMichael O’Hara
    Participant

    I AM USING THE UTRACK 24 FOR PLAYBACK IN A LIVE ENVIRONMENT. I AM USING A “FLASH” THUMB DRIVE THAT IS NOT CAUSE OF THE ISSUE I’M EXPERIENCING. I HAVE CREATED A SONG WITH 4 MONO TRACKS. ALL 4 TRACKS HAVE A TIME OF 4:45 EXACTLY. THEY ARE 44K 24 BIT WAV FILES.
    I ALSO HAVE ATTACHED A MIDI FILE THAT ACCORDING TO UTOOL HAS A LENGTH OF 4:45. THE SONG IS STOPPING AT 8 SECONDS IN. I HAVE ALREADY SUCCESSFULLY ADDED ABOUT 4 SONGS PRIOR TO THIS ONE “ACTING” UP. THE OTHER 4 SONGS WORK FINE AND SO DOES THEIR MIDI FILE. I CAN’T SEEM TO SEE WHERE I MAY HAVE MADE A MISTAKE SINCE EVEN THE UTOOL IS TELLING ME THE DURATION OF ALL THE FILES AND ALSO MY MIDI FILE ARE 4:45.

    THANK U FOR YOUR TIME

    I ATTACHED A COUPLE UTOOL SCREEN SHOTS FOR A VISUAL :blink:

    #26265
    Michael O'HaraMichael O’Hara
    Participant

    Quick update as I’m trying to diagnose the issue….

    I removed the Midi File and all 4 Tracks successfully play the full duration of the song.

    Why would UTool say the Midi File is 4:45 when in reality it stopped the tracks at about 8 seconds?

    I use Logic X as my DAW and Export of Midi Files…. any input would be great!

    #26270
    Brendan RossBrendan Ross
    Participant

    I don’t use the midi feature – but have you tried to put a midi event right at the end of your midi file? Logic may be seeing that there is no more information after ‘x’ amount of time and truncating the file?
    If that’s not the case maybe take a closer look at the midi file in logic and make sure there isn’t an event that causes the problem around 8 seconds in…(anything that differs from you other midi files that are working correctly…

    #26274
    Michael O'HaraMichael O’Hara
    Participant

    I know It’s going to be the midi file…. My midi file contains 2 program changes.
    One at the begging of the song and one at the end. I opened just the midi
    file into Logic X and it looks ok. Program change on the first measure and
    the other one around measure 88… so it should be longer than 8 seconds.

    Why would UTool say the Midi File’s duration is 4:45 then?

    I opened this midi file up next to one that ended correctly….
    I see absolutely no difference in the file.

    I’m hoping it’s a glitch….

    #26280
    Michael O'HaraMichael O’Hara
    Participant

    SO AFTER HOURS OF TRYING DIFFERENT THINGS…
    I THINK I FIGURED OUT AT LEAST THE PLAYBACK EARLY CUT OFF ISSUE.
    I WAS TRYING TO FIGURE OUT THE DIFFERENCE BETWEEN THE MIDI FILES
    THAT WORKED AND THIS ONE THAT CUT THINGS SHORT…

    IF YOU USE A MIDI FILE THAT WAS CREATED IN A SONG WITH TEMPO CHANGES
    IT WILL NOT WORK CORRECTLY UTOOL WILL GIVE YOU THE LENGTH OF THE MIDI FILE
    BUT IT WILL STILL STOP SHORT.

    HOPEFULLY THIS WILL BE A FIX ALONG WITH BEING ABLE TO HAVE TRACKS PLACED
    ANYWHERE EVEN WITH EMPTY TRACKS IN BETWEEN THEM AND STILL
    RUN WITHOUT ANY ERRORS.

    #26311
    LarryLarry
    Participant

    I thought that I would add that I did notice that in the Multi Track Play list only (it works fine in the regular “Single” mode) when I was playing a multi track song that it stopped before the song ended. I thought the same thing that I didn’t have a MIDI note program on the end of the track. But that wasn’t the case…. I have about 4 different channels running with multiple MIDI note programs working simultaneously. So I viewed it carefully (I use Reaper) finding the exact spot that it stopped at and I noticed that two of my channels had a MIDI note that was exactly on top of each other (I couldn’t believe that this would be the cause) but I moved one slightly by one beat away and then exported it back through uTools to the external HD and it played perfectly. So, just in case you guys wanted to check on that since some of us might have multi channels and MIDI notes setting off programs at the same time……Thanks 🙂

    #26568
    marcomarco
    Participant

    [quote=”Bigego” post=714]SO AFTER HOURS OF TRYING DIFFERENT THINGS…
    I THINK I FIGURED OUT AT LEAST THE PLAYBACK EARLY CUT OFF ISSUE.
    I WAS TRYING TO FIGURE OUT THE DIFFERENCE BETWEEN THE MIDI FILES
    THAT WORKED AND THIS ONE THAT CUT THINGS SHORT…

    IF YOU USE A MIDI FILE THAT WAS CREATED IN A SONG WITH TEMPO CHANGES
    IT WILL NOT WORK CORRECTLY UTOOL WILL GIVE YOU THE LENGTH OF THE MIDI FILE
    BUT IT WILL STILL STOP SHORT.

    HOPEFULLY THIS WILL BE A FIX ALONG WITH BEING ABLE TO HAVE TRACKS PLACED
    ANYWHERE EVEN WITH EMPTY TRACKS IN BETWEEN THEM AND STILL
    RUN WITHOUT ANY ERRORS.[/quote]
    I agree with all!!! Those are big issues!!!

    #26573
    Laszlo .Laszlo
    Keymaster

    Those issuues already solved by uTool and firmware update.

    #26574
    marcomarco
    Participant

    I have the latest firmware and uTool versions installed…exported 34 songs…everything works fine exept for 8 song in wich there are tempo variations in the Cubase pojects from which I have exported those midi!!!
    The issues are still there!!!

    #26577
    Laszlo .Laszlo
    Keymaster

    [quote=”giusfredi” post=1005]I have the latest firmware and uTool versions installed…exported 34 songs…everything works fine exept for 8 song in wich there are tempo variations in the Cubase pojects from which I have exported those midi!!!
    The issues are still there!!![/quote]

    Thank you for reporting this issue.
    We discovered there’s some problem with the midi playback if the midi file contains too many tempo changes.
    We are working on to fix this problem ASAP.
    Can I ask you to send us couple of files where you experienced problems?
    It would be nice to test with those files as well before we release the update.
    Please send the files to support@cymaticaudio.com
    Thank you.

    #26594
    Laszlo .Laszlo
    Keymaster

    Thank you for sending us your MIDI files.
    v3017 firmware released by today, this should solve the issues.

    #26595
    marcomarco
    Participant

    Many thanks! Just downloaded and can’t wait to try it!

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