Need help with updating firmware LP 16

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  • 22nd January 2016 at 01:14 #26745
    Monique
    Participant

    I bought the LP16 this week . In order to get it to work I read that I should get the latest firmware update (current 83859 and it should be 83926), but the LP16 doesn’t get recognized.. So I can’t update.
    I have read the other threads on this forum and applied all suggestions, but nothing happens. What shall I do? I am using the cable that was in the box (from LP16 to PC Windows 7). I have downloaded the update from the website. When I open it to update it says: No supported device connected. While the screen of the LP16 reads USB interface mode. I am not a very technical person. I thought this device was plug and play. So I need help. What should I do?

    22nd January 2016 at 10:18 #26746
    Laszlo
    Keymaster

    Hi mo267,

    Did you installed the driver as well?
    If not, please download the LP-16 driver here: https://cymaticaudio.com/downloads (you need to log-in)
    If the driver installed on your PC, make sure, you remove the USB storage device from the front panel USB connector, then connect the LP-16 to the PC.
    Start the firmware installer, and follow the on screen instructions.

    22nd January 2016 at 15:32 #26747
    Monique
    Participant

    Thank you.

    I did install the driver now, and the firmware is updated.

    I have installed uTool but cant see the songs (mono wav files) in the directories on my hard disk.
    The LP player says: USB interface mode.

    What should I do?

    22nd January 2016 at 16:35 #26748
    Laszlo
    Keymaster

    Hi mo267,

    When you ready with the firmware upgrade, you can disconnect the LP-16 from your PC.
    In the uTool, first go to the settings and selet the LP-16 as target device.
    Connect your USB storage device to your PC (HDD/SSD/USB thumb drive)
    Select the Export tab in the uTool, then select the MultiTrack song subtab.
    Click on the Add new song button, then browse the folder where your mono wav files located. (You need to make sure, the files are mono, and 44.1/48kHz 16/24bit) any other song will not displayed in the list.
    When your mono files displayed in the Left window, you can start to create your song by drag and drop the mono files from the Left to the Right window.
    When you successfully crated and saved a MultiTrack song select the song in the Left window and click on the export button at the bottom.
    The song(s) copied to the USB storage device. When is done, you can disconnect the drive from the PC then plug it in the LP-16.

    23rd January 2016 at 03:19 #26749
    Monique
    Participant

    Thanks!!

    I got the backing tracks on the USB stick for the LP16. And I can listen to them via headphones.
    We have band rehearsal tomorrow.
    Fingers crossed!

    24th January 2016 at 16:32 #26750
    Monique
    Participant

    The LP 16 worked.

    But….. there is a lot of white noise in the channel outputs. Is that because the signal is mono?
    What can I do to get a signal with less white noise? I did install di-boxes before plugging the LP 16 into the PA system.

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