New firmware issue

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Viewing 13 posts - 16 through 28 (of 28 total)
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  • 15th June 2016 at 17:32 #27136
    ChetanChetan
    Participant

    Hi Marco,

    There is a new firmware version 3474 available for download. Could you update your device and check if your Midi problems are solved.

    15th June 2016 at 22:16 #27139
    marcomarco
    Participant

    HI!
    I have tested a lot the firmware 3336 Laszlo gave me and all the issues seems to be solved!
    I have a gig this friday so I DON’T WANT to do anything before that! 🙂
    Next week I will do the update so I can check…

    20th June 2016 at 21:06 #27156
    marcomarco
    Participant

    HI! Can’t update my uTrack with usb connection or usb drive….I have the 3336 firmware version!

    20th June 2016 at 23:27 #27158
    Ruud van SteenisRuud van Steenis
    Participant

    Same problem here!

    21st June 2016 at 09:59 #27159
    Laszlo .Laszlo
    Keymaster

    Hi giusfredi, RuudNL,

    Please copy the bcd file to your USB HDD, this should solve the issue. Probably the Flash drive drive is too slow?

    If you still not able to update you can use the bcd file with network update method as well. https://cymaticaudio.com/images/downloads/manuals_and_brochures/uTrack24_FirmwareUpdate_EN.pdf

    21st June 2016 at 18:13 #27169
    marcomarco
    Participant

    OK! Updated with the network method (on the pc it says there was an error but on the uTrack it says “update succesful”?)….
    From a first and quick check seems everything to work fine…waiting to do a more in depth test!

    21st June 2016 at 18:38 #27170
    Laszlo .Laszlo
    Keymaster

    If your uTrack24 displayed the update was successfully you are on the safe side 🙂

    22nd June 2016 at 11:16 #27174
    ChetanChetan
    Participant

    Hi,

    Sorry for the inconvenience with the update. We realized that the file name was not matching with what the uTrack24 is expecting.
    It has been changed on the website and should work now.

    Of course you have already updated your device to 3474. If the USB drive has the same firmware(in the root drive) as the device, the update will not be prompted.

    22nd June 2016 at 11:37 #27175
    Ruud van SteenisRuud van Steenis
    Participant

    So this means the firmware update (from an USB device) was never tested with this firmware release?… :unsure:

    22nd June 2016 at 11:54 #27176
    ChetanChetan
    Participant

    Hi RuudNL,

    The update was tested and verified.

    Unfortunately the filename was changed just before uploading to the website to be consistent with older names. You see the network update does not care about the filename.

    Our mistake…

    22nd June 2016 at 14:28 #27178
    Ruud van SteenisRuud van Steenis
    Participant

    OK, that explains a lot! Thank you!

    12th July 2016 at 02:23 #27223
    LarryLarry
    Participant

    I have a gig coming up soon and have many MIDI programs that I use from the U24. Could any one please let me know if the new firmware is safe to use now? Any updates on its progress? Right now I’m using the firmware just below the new one and when I use the playlist the mixer settings stay the same from the 1st song all the way through…as it doesn’t change on what we had set for each song. The mixer setting will only change to what we programmed it when we hit the stop button.

    12th July 2016 at 10:11 #27224
    Laszlo .Laszlo
    Keymaster

    Hi lilpyro,

    The current firmware contains the fix for that mixer level problem what you described, and fix for some midi related glitches in playlist mode as well.
    We also added a new function where you can save the mixer parameters to the song on the fly.
    Please find detailed info in the changelog

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