Home Page › Forums › Cymatic Audio Forum › Live Recorder LR-16 › New V2 Firmware not as stable / freezing in record
- This topic has 13 replies, 4 voices, and was last updated 6 years, 9 months ago by
Laszlo.
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- 29th February 2016 at 23:48 #26848
Damon Whittemore
ParticipantHi,
I own several LR-16s, most with older V1 firmware. I use them all the time professionally. I just bought a new LR-16 that has the latest firmware, and it seems quite buggy.
It freezes during record with KNOWN to be good thumb drives (I use these same thumb drives on my V1 LR16s all the time). I have tried several different ones. Sometimes it can record for 2 minutes, sometimes 2 hours, but it always crashes. This is at 44/16 and 16 tracks.
Can someone please send me the final V1 firmware to try?
Damon
1st March 2016 at 11:00 #26851Laszlo
KeymasterHi Damon,
We using different way to release firmware release. We never had V1 and V2 firmware releases.
Please update your LR-16 with the following firmware release: LR-16 Firmware 83859 (Dec. 17th, 2014) https://cymaticaudio.com/downloads
Once the update done, please make sure to format your storage device once with the LR-16 before you start to using.3rd March 2016 at 02:26 #26856ParticipantHi,
Understood. That is the firmware I am running. It crashed on me last night, on a live, national gig for NPR (the machine was only a backup multi-track recorder).
My other two machines are running version V 8376. Can you please send me that version.
Thanks!
Damon
15th March 2016 at 16:26 #26923KeymasterHi Damon,
The V 8376 are the factory firmware release. We never released this firmware on our website.
There are so many bugfix and performance improvements implemented in the meantime firmware releases.
No other users reported crash or any similar issue what you described.
Please make sure the USB drive are formatted with LR-16 (83859 firmware) before you start to using your storage device with your recorder.
If you use USB HDD please make sure you isolate properly from the environment resonance. Some HDD’s are really sensitive for vibration/resonance the loud music can cause data transfer abortion on some HDD. You can put some soft material below the HDD for avoid from this kind of issues.15th March 2016 at 17:16 #26924ParticipantHi Lazlo,
I am using the exaxt same drives and thumbdrives that are working fine with my other two LR-16s. I always format my drives in the LR-16 before use. I am a professional 🙂
I have had ZERO issues with the original firmware. I have two machines with it and use them professionally all the time. I have recorded to each HUNDREDS of times without a crash or lockup. First recording with the new firmware and all I get are crashes and lockups EVERY time, with multiple good drives and cables.
So, before I thrown this LR16 in the trash, can we please try to do what I have been asking: let me try an earlier firmware. By Version 1 firmware I mean firmware from before this press release:
“For its part, the new firmware of the Live Recorder LR-16 provides it with an almost completely new audio engine. The latter is based on the one of its bigger sibling, the uTrack 24, and makes the LR-16 compatible with many more USB memory drives. Plus, it als improves substantially the use with very large memory drives.”
This whole new audio engineer and new drive features sounds like a likely culprit to me. It’s either that or mechanical or electrical failure in the USB connection.
Can you PLEASE PLEASE PLEASE send me the final version of the firmware from BEFORE you totally rewrote the audio engine?????
15th March 2016 at 17:35 #26925KeymasterOk, I understood your problem.
For sure I can send you the related firmware relese, but I’ll do this in email, because I don’t want to post old firmware for the public.
The only thing what I need from you, please make sure which firmware version you need. We also changd the firmware releases during production, so not all device have the same firmware release from the production.
We also released several firmware on our website and we never used that V1, V2 etc numbering for the firmware releases.
Please turn it on each of your LR-16 and check the firmware on the boot screen, and let me know which version what you need.15th March 2016 at 17:46 #26926ParticipantHi!
Email is fine. Can you please send me the final firmware version from BEFORE you rewrote the audio engine? My other machines have the V 8376 firmware as I said. Please send that one as well.
THANKS!
Damon
15th March 2016 at 18:26 #26927KeymasterI already sent you all versions.
Please let me know if you need someting else.13th December 2016 at 00:18 #27688loz vieux
ParticipantHi there. I am having the same problem.
My previous firmware worked perfectly, the new firmware won’t recognize my PC, in fact it thinks it’s a mac.can you please send me the old firm ware on my email?
lozvieux@gmail.comthanks
13th December 2016 at 11:15 #27690KeymasterI assume the LR-16 display that mode if you have no properly installed driver.
Please remove the current driver then reboot the PC and install the 6.19 driver on your PC.Note: Windows requires a new extended validation code signing(based on SHA-256) mechanism for drivers. Earlier versions of Windows 7 and Windows 8 cannot verify the new certificate, in which case please update your windows with the hotfix KB3123479.
If you still not able to use your device please let me know.
13th December 2016 at 22:24 #27693ParticipantI have tried all of that.
The firmware was properly upgraded on my LR16 (83859). It works on a mac no problem.
But windows will not use the drivers due to “Error 52” – it cannot veritfy the digital dignature of either WMD/ASIO drivers.
I have installed hotfix KB3123479, but nothing has changed.
I have also tried other methods to disable my windows pc from requiring signatures at all, but this did not help.please provide me with the older driver (pre v6.18) & firmware (pre 83859) to: lozvieux@gmail.com
14th December 2016 at 11:40 #27694KeymasterSent.
27th December 2016 at 01:09 #27724iliasa bay
Participantthe same problem
28th December 2016 at 13:26 #27735KeymasterHi,
OS version?
Do you have KB3123479 installed?Please remove the current driver then reboot the PC and install the 6.19 driver on your PC.
Note: Windows requires a new extended validation code signing(based on SHA-256) mechanism for drivers. Earlier versions of Windows 7 and Windows 8 cannot verify the new certificate, in which case please update your windows with the hotfix KB3123479.
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