Home Page › Forums › Cymatic Audio Forum › uTrack-X32 › party distorted track 1-16
- This topic has 6 replies, 2 voices, and was last updated 4 years, 1 month ago by
Andy.
- AuthorPosts
- 16th August 2019 at 18:37 #56433
Andy
ParticipantHi there,
I just installed the x32-card in my x32r-Mixer, formatted an external 120GB-USB-Drive (housed to a USB3-cox) and recorded 2h of a rehearsal.
After I imported the wavs, the first 16 tracks are corrupted for about 10 minutes (from about minute 15 to 25). Track 17-32 are fine during the complete recording.
Has anyone had a similar problem?
What can I do to solve this? Maybe return the card?Kind regards
Andy23rd August 2019 at 07:54 #56801Laszlo
KeymasterHello Andy,
Please make sure to update your card to the recent firmware release, we have fixed this issue already.¨
https://cymaticaudio.com/images/downloads/manuals_and_brochures/Cymatic_uTrack-X32_FirmwareUpdateGuide.pdf
Firmware23rd August 2019 at 08:30 #56813Andy
ParticipantHi Laszio,
thanks for your reply. The update solved the problem 🙂
Kind regards
Andy9th September 2019 at 14:33 #59191Andy
ParticipantMe again…
I did another live recording and the channels 17-32 suffer from noise…
Can this be a problem of the USB stick used? It’s a 64 GB USB 3.1 stick which was formatted directly before the recording…
Kind regards
Andy10th September 2019 at 08:21 #59376Laszlo
KeymasterHi Andy,
The uTrack-X32 does not support USB thumb drives for recording.
Please use a regular USB HDD for recording purpose, and please also make sure that you format the drive with uTrack-X32 before you start to record on the drive10th September 2019 at 08:21 #59386Laszlo
KeymasterHi Andy,
The uTrack-X32 does not support USB thumb drives for recording.
Please use a regular USB HDD for recording purpose, and please also make sure that you format the drive with uTrack-X32 before you start to record on the drive10th November 2019 at 20:47 #71505Andy
ParticipantUpdate:
The Card was exchanged by the distributor, but the problem remains. I read about issues when using the aux inputs and that is exactly what I do for channel 17-22. Could THAT be the problem?
Regards
Andy - AuthorPosts
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