Playlist won´t Play…

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  • #27152
    RalfRalf
    Participant

    Hi
    use the LP16 since a few Days, and have a problem I can´t solve. Create all MT-Track as in the manual, created a Playlist for this tracks.and export them to a external HDD. Play the MT with normal mode will work without any problem.
    If I´m try to use the MT Playlist-mode he show me in the Display:
    Block A “Playlistname”
    S01 song.set
    “pause sign” S02 song.set
    If I push Select or Play I see on the top of the display a sandtimer for 2 Sek. and that´s it, nothing happend….
    You have an Idea? Thanks for help…

    #27153
    Laszlo .Laszlo
    Keymaster

    Hi schang,

    Please send me the .set and .play files from your USB HDD (don’t need to send the wav files) to support@cymaticaudio.com address, I’ll get it back to you.

    #27154
    RalfRalf
    Participant

    Just send it out to you.
    Great Support… not normal 😉
    Thanks

    #27165
    RalfRalf
    Participant

    did you find any solution for my strange problem :silly: :silly: :silly: :silly:

    #27166
    Laszlo .Laszlo
    Keymaster

    Hi,

    I sent you answer in email.

    But I can answer to you here as well.

    I checked the files, that is a mistake from our side. In the new uTool release the LP-16 playlist function broken.

    We fix this ASAP, the new version available hopefully today or lately tomorrow.

    Until this you can use the old version, from our website (1.xxx)

    Or you can fix the playlist manually if you open the Block A.play with text editor (eg notpad) you can fix the playlist really easy

    Replace this

    song.set

    with this

    YOUR_SONG_NAME –> example: Amsterdam

    Sorry for the inconveniences.

    #27182
    Mitch DolanMitch Dolan
    Participant

    Evening,

    I’ve recently purchased the Cymatic Audio LP-16 and am having a large issue getting the Multi-Track playlists to export correctly. Everytime I export the Multitrack Songs & Multitrack Playlists it doesn’t work for the Playlist, just the songs. When I investigate further in ‘Edit Target’, I can see that my playlist shows the following (see attached image):

    Song Count: 2
    1. Song.Set (MISSING SONG)
    .2 Song.Set (MISSING SONG)
    Length: 10:48

    When I try and access the Playlist on my LP16 it shows the following:

    SO1 Song.Set
    Song Playback Failed
    SO2 Song.Set
    Song Playback Failed

    Unfortunately there is very little FAQ information available on the correct process, so i’ll just go step by step and if someone could tell me what im doing wrong that would be great.

    Prerequisites:
    1. Install uTool2 and Driver packs
    2. Update LP16 Fireware
    3. FORMAT USB to FAT32

    uTool2:
    4. HOME>LP-16>MULTITRACK SONGS>NEW MULTITRACK SONG
    Drag and Drop the WAV into the selected ‘Track Window’.
    Click Enable Re-Sampling>Click Save
    5. HOME>LP-16>MULTITRACK PLAYLISTS>NEW MULTITRACK PLAYLIST
    Drag and Drop the Multitrack songs into the ‘Playlist Content’
    Click Save
    6. EXPORT>TARGET IS USB DRIVE (FAT32)
    Select MultiTrack Playlist & Multitrack Songs
    Click Export (uTool will then export successfully)

    As far as I can tell that is the entire process and I am still unable to access the Playlist on my LP-16, but I can access the songs.

    Please help!!

    Cheers,
    Mitch

    Attachments:
    #27184
    Mitch DolanMitch Dolan
    Participant

    Hi,

    Just posted in the uTool Topic as I am experiencing a similar issue.

    —————

    Evening,

    I’ve recently purchased the Cymatic Audio LP-16 and am having a large issue getting the Multi-Track playlists to export correctly. Everytime I export the Multitrack Songs & Multitrack Playlists it doesn’t work for the Playlist, just the songs. When I investigate further in ‘Edit Target’, I can see that my playlist shows the following (see attached image):

    Song Count: 2
    1. Song.Set (MISSING SONG)
    .2 Song.Set (MISSING SONG)
    Length: 10:48

    When I try and access the Playlist on my LP16 it shows the following:

    SO1 Song.Set
    Song Playback Failed
    SO2 Song.Set
    Song Playback Failed

    Unfortunately there is very little FAQ information available on the correct process, so i’ll just go step by step and if someone could tell me what im doing wrong that would be great.

    Prerequisites:
    1. Install uTool2 and Driver packs
    2. Update LP16 Fireware
    3. FORMAT USB to FAT32

    uTool2:
    4. HOME>LP-16>MULTITRACK SONGS>NEW MULTITRACK SONG
    Drag and Drop the WAV into the selected ‘Track Window’.
    Click Enable Re-Sampling>Click Save
    5. HOME>LP-16>MULTITRACK PLAYLISTS>NEW MULTITRACK PLAYLIST
    Drag and Drop the Multitrack songs into the ‘Playlist Content’
    Click Save
    6. EXPORT>TARGET IS USB DRIVE (FAT32)
    Select MultiTrack Playlist & Multitrack Songs
    Click Export (uTool will then export successfully)

    As far as I can tell that is the entire process and I am still unable to access the Playlist on my LP-16, but I can access the songs.

    Please help!!

    Cheers,
    Mitch

    Attachments:
    #27185
    Laszlo .Laszlo
    Keymaster

    Hi syxxstringmayhem,

    We already fixed this problem, in the new beta version of uTool2.

    We will upload the new version to the website today evening,
    The only thing what you need to do, re export the content and the playlist to your USB HDD.

    Please be patient

    #27186
    Mitch DolanMitch Dolan
    Participant

    Evening Laszlo –

    Thankyou very much for the prompt response (I’ve actually never had Support for a product answered so quickly!), I Will wait patently for the update.

    Also, with this issue aside – very pleased with the LP16.

    Do you know if there is a listed guide the the foot-switches? As I’ve tried two with a 1/4 jack which haven’t worked.

    #27187
    Laszlo .Laszlo
    Keymaster

    @syxxstringmayhem
    I moved your another message from the uTool topic to here, to keep the forum organized.

    Thank you.

    There’s two different type of footswitch.
    Latching and Non Latching (momentary) . We recommend to use the Non latching version, but the Latching version also works with our devices, but it need to push twice to start the operation.

    #27188
    RalfRalf
    Participant

    Hi,

    checked the workarround of Laszlo just now, and it work´s fine.
    So I´m sure the problem will be solved latest tomorrow.
    I will have a few drinks and look soccer here in Germany, and tomorrow I start with the new release of UTools.

    #27189
    Laszlo .Laszlo
    Keymaster

    Thank you for your inputs guys, and thank you for your patience.

    The uTool v2.0.30 beta (June, 2016) available for download https://cymaticaudio.com/downloads

    Please re-export the playlist with this version this should solve the issue on LP-16

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