This might be a bug! I regularly use the UTrackX32 to record an orchestra and I

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  • 3rd June 2017 at 17:48 #28455
    Willie
    Participant

    This might be a bug!

    I regularly use the UTrackX32 to record an orchestra and I am quite familier with its setup.

    My setup is the X32 desk with a Midas DL16 stage box where all mic & line inputs are connected. However this gig was slightly different. One radio mic was connected to the stage box as normal and two radio mic receivers needed to be directly connected to the internal channels on the back of the mixer as that is where the venue had them located. To keep my channel layout consistent, I re-assigned the inputs of the radio mics beside the X32 to the appropriate channel. Everything worked well through the front of house pa including the radio mics and the show ran without issue.
    The problem was only realised when listening to the multi-channel recording later. The re-routed channels for the radio mics were blank. Nothing was recorded on either channel.

    Is this a problem with the card of is there another setting I need to use? If any one else had this problem, what did you do to work around this?

    Thanks for any suggestions.

    Willie

    7th June 2017 at 10:58 #28464
    Laszlo
    Keymaster

    Hi Willie ,

    Thank you for your message.

    Could you please tell me some more details about this setup? Please tell me your “Routing/Card out” settings and tell me where was the mic connected on the console?
    You said “Everything worked well through the front of house pa including the radio mics and the show ran without issue.” but this does not means the card received the signal properly. I assume there was some issue with the card routing setup. The place where you can set up the card routing “Routing/Card out” must be set up correctly to record the proper inputs. Eg if you connect your mic directly to the input 1 XLR connector on the back on the console then you “virtually re-route this to the CH9. You set up to card out to CH9 to 16 it will does not record anything because the mic connected to the CH1 XLR input. Please check your routing settings on the console and tell me if the routing is proper and you still don’t able to record the signal from there.

    7th June 2017 at 12:16 #28465
    Willie
    Participant

    Thanks for your reply Laszlo,

    You were right, the routing to the card for the internal channels was wrong which explains everything. In the panic of the moment during a tight setup schedule, I overlooked these settings, concentrating on the sound check, not the recording.
    I have tested and recorded to the XTrack after setting the correct rerouting and everything recorded fine. I mentioned in an earlier post in the Suggestions section a wish for signal presence indicators similar to level meters, and this is a classic example of why.

    Thanks for your help.

    7th June 2017 at 12:32 #28466
    Laszlo
    Keymaster

    Many thanks for your feedback.

    Yes I agree with you the signal present indicator would be really helpful in those scenarios. I know during the live setup is that the first priority to make sure everything goes well for the live performance and usually the setup time is really thigh in most of the cases.

    But glad to hear the recording goes well now.

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