Unable to launch uRemote on Windows 10 Pro - Cymatic Audio

Tagged: uRemote Utrack24

This topic has 2 replies, 3 voices, and was last updated 3 years, 11 months ago by Laszlo.

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Posts
5th January 2020 at 19:56 #78483
Philippe-Emmanuel
Participant
Hello (sorry for my English)
I can’t use uRemote on my laptop Windows 10 Pro x64. It started, but problem is that this windows is black ! Nothing inside except version number on top.
I installed tons of visual c++ runtime, but nothing !
I can see the IP uTrack24 adress with RJ45 on Edge and upgrade the firmware.
uTool and uTrackMixer Panel run perfectly and the USB link is ok.
Could you help me ?
9th January 2020 at 07:38 #78765
Milan Trnečka
Participant
Good day . I have the same problem on a laptop with Windows 7. Thank you for any advice.
13th January 2020 at 08:02 #79092
Laszlo
Keymaster
Hello,
To me this sounds like an issue witht he video driver, could you please make sure your video card and openGL is up to date?
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