Unable to launch uRemote on Windows 10 Pro

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  • 5th January 2020 at 19:56 #78483
    Philippe-Emmanuel
    Participant

    Hello (sorry for my English)

    I can’t use uRemote on my laptop Windows 10 Pro x64. It started, but problem is that this windows is black ! Nothing inside except version number on top.

    I installed tons of visual c++ runtime, but nothing !
    I can see the IP uTrack24 adress with RJ45 on Edge and upgrade the firmware.

    uTool and uTrackMixer Panel run perfectly and the USB link is ok.

    Could you help me ?

    9th January 2020 at 07:38 #78765
    Milan Trnečka
    Participant

    Good day . I have the same problem on a laptop with Windows 7. Thank you for any advice.

    13th January 2020 at 08:02 #79092
    Laszlo
    Keymaster

    Hello,

    To me this sounds like an issue witht he video driver, could you please make sure your video card and openGL is up to date?

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