Unable to launch uRemote on Windows 10 Pro

Home Page Forums Cymatic Audio Forum uTrack 24 Unable to launch uRemote on Windows 10 Pro

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  • #78483
    Philippe-Emmanuel TARIPhilippe-Emmanuel
    Participant

    Hello (sorry for my English)

    I can’t use uRemote on my laptop Windows 10 Pro x64. It started, but problem is that this windows is black ! Nothing inside except version number on top.

    I installed tons of visual c++ runtime, but nothing !
    I can see the IP uTrack24 adress with RJ45 on Edge and upgrade the firmware.

    uTool and uTrackMixer Panel run perfectly and the USB link is ok.

    Could you help me ?

    #78765
    Milan TrnečkaMilan Trnečka
    Participant

    Good day . I have the same problem on a laptop with Windows 7. Thank you for any advice.

    #79092
    Laszlo .Laszlo
    Keymaster

    Hello,

    To me this sounds like an issue witht he video driver, could you please make sure your video card and openGL is up to date?

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