Update 3124-Mac Error

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  • 30th March 2016 at 07:38 #26961
    Chris McKenna
    Participant

    Hello.
    I’m trying to install the latest update using my MAC via USB.

    I keep getting this error: Download ready.ERROR: ArchDI_GetDfuDeiceProperties failed. Error Code: 0xE00002C5.

    I’d appreciate it if someone could help.

    Thanks

    30th March 2016 at 11:32 #26962
    Laszlo
    Keymaster

    Hi vari-mu,

    This error message means: USB device is already opened.
    You could try to set another device as default sound/midi interface in your audio midi settings panel, and also make sure there’s no another (eg DAW) using the uTrack24 when you try to update the devie.

    30th March 2016 at 19:49 #26963
    Chris McKenna
    Participant

    Hello Laszlo,
    Thanks for the help. I tried as you had suggested, and I even removed all usb connections and hubs to my MAC except for the Utrack connection, yet it still gave me the same error.
    I ended up just updating it via the network method.

    Anyway, just figured I’d reply for the benefit of others.

    Thanks
    Vari-mu

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