uRemote app quit working to start/stop recordings on iphone6 and ipad both

Home Page Forums Cymatic Audio Forum uTrack-X32 uRemote app quit working to start/stop recordings on iphone6 and ipad both

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  • #28415
    rockinbrockinb
    Participant

    If I manually start recording from the soundcard itself, the uRemote reads the time as recording, but transport buttons do not work to start, stop, or place markers … I tried a delete and re-install of the app to no avail. The app reads the presence and of the X32 , just will not control it ..

    #28423
    Laszlo .Laszlo
    Keymaster

    Hi,

    What is the firmware version on your uTrack-X32?
    Please make sure the firmware updated to v3865 (Feb, 2017)

    #28431
    Gabriel A PassGabriel A Pass
    Participant

    You’ve probably checked on this, but just a thought. Do you have an internet connection on the uTrack’s newtork?
    I’ve run into some behavior I experienced as remote control apps failing to respond but was actually the iOS device switching wireless networks to favor one with an internet connection.

    If the network your uTrack-X32 is connected to doesn’t have internet, an iOS device will sometimes spontaneously disconnect. If it does that after you’ve launched uRemote, it would have the track listing but not be able to play.
    Just double check in your settings that your iOS device hasn’t changed networks. On a cellular device, you might have to turn off cellular data to be sure.

    #28499
    Gabriel A PassGabriel A Pass
    Participant

    Since some people found this helpful…
    If you want some tips on setting up a wireless network for a system on the go, that can ? connect to wifi in any venue, ? while maintaining your own network, ip addresses, etc., this post will point you in the right directionthis post will point you in the right direction.

    #28530
    Laszlo .Laszlo
    Keymaster

    Thank you for your comments, that is very helpful for our users.
    One more addition for this iPad/iPhone wifi issues:
    Toggling Wi-Fi Assist solved iPhone Wi-Fi issues for many, which is why you should give it a try. To do that, navigate to Settings > Cellular, scroll down, turn the feature on and turn it back off.

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