uTool 2 crashing

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  • #27195
    Paul MellorsPaul Mellors
    Participant

    Hi. I am a new user, whenever I press the play button in the mixer page uTool crashes.

    I have also installed V1 and that works fine.

    Thanks

    Paul

    #27197
    Laszlo .Laszlo
    Keymaster

    Hi paulmellors,

    Do you have audio tracks assigned to the channels?
    As I know correctly the mixer panel crash if no audio files assigned, the “empty” song playback cause crash.

    #27200
    Paul MellorsPaul Mellors
    Participant

    That’s it:-) User error. Misunderstood the interface. Thanks

    #27201
    Laszlo .Laszlo
    Keymaster

    This is only partially user mistake, because the uTool should not be crash 🙂

    #27231
    Laszlo .Laszlo
    Keymaster

    Hi paulmellors,

    New uTool version available. The issue what you reported already fixed in the current release.

    #27356
    AndyAndy
    Participant

    Hi folks,

    I am a new member here, as Yesterday I received my UTrack X32 in the mail.

    Yesterday I also installed it in my X32 rack, and last night gave it a run at my 5 hour covers gig. (2x1hr sets, then 2 x 45min sets)

    Got home at 4 am, but obviously being keen, plugged it into the Mac and tried (That’s TRIED) to use uTool2 to import the files.

    No go.

    Continual crashes, wavs imported with no time showing but the file there, over an hour of frustration.

    In the end I thought I’d give uTool (Version 1) a crack.

    Perfect.

    What’s up with uTool2?

    #27359
    Laszlo .Laszlo
    Keymaster

    Hi wolfbass,

    Please let me know what is your OS version.
    You can also use your recordings by directly drag and drop them to your DAW.
    We are sorry for the inconveniences.

    #27361
    AndyAndy
    Participant

    Hi,

    It’s OS X 10.9.5

    btw Apart from the uTool2 issue, I’m LOVING the uTrack X32.

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