Hi, Having trouble exporting stereo files across to a USB key in uTool. I’ve tried a couple of different sticks and in both FAT32 and OSX extended. uTool crashes every time, not necessarily at the same transfer point. Any suggestions?
1. What is the version of uTool you are using? We have a new version 2.0.54. Please update to this version. 2. Always format the drive using your cymatic device and then use it with uTool.
1. What version of MAC OS are you using? 2. There is a crash report in the MAC that you can find in ~/Library/Cymatic Audio uTool2/CrashLog Could you send this crash report to us.
Would it also be possible to upload the stereo songs (that cause a crash) somewhere and send us the link?