23rd April 2017 at 10:42 #28259
This weekend i try for the first time the mixer function in v2.0.054 and .055.
I playback an utrack-x32 but after around the 8 min, it stops and go back to the zero position.
This happens on all my multitrack records, have someone else the same problem.
And how can I fix this problem……………..
Sorry for my band English I’m from Holland27th April 2017 at 14:52 #28274LaszloKeymaster
Could you please send me that song?
Do you have a problem with all the songs?6th May 2017 at 10:52 #28297
Ad first sorry for my delay answer, I was on holiday.
For now, I have test a lot off songs and there have this problem in the u-tool mixer function, sometimes the stops around 8:00min and sometimes it is longer like 15 minutes. I have test it on windows 7 and on windows 10 on both I have this problem. When I playback the song direct from the card there is no problem, I test this on both of my cymatic cards.
Yes, I can send you a song but it a total of 13.5 gb so too big for we-transfer, I have one song of 2,9 gb and a total length of 10:28min and this stops ad 7:45. But it is a record ware only 16 tracks of the 32 are record , and it is an opening off a show so there is less sound on it, but perhaps it can help you to find out what is wrong…
If you want it I can send it over we-transfer, please send me a private message for your e-mail address.
Or I will come over to Eindhoven if Cymatic is still there 🙂
Greeting Peter Visscher.
Sorry for my bad English I’m from Holland6th May 2017 at 19:20 #28307LaszloKeymaster
Thank you for your email and for the kind words.
I’ll send you an email to access our dropbox folder where you can upload the content.
The testing/development team are located in Switzerland so I thing the dropbox easier solution for you instead to travel to Switzerland 😉6th May 2017 at 21:41 #28312
At this moment, I send you the file in your drop box folder.
I call A friend off my today and ask him to test it also with his setup, he mend the same problem on his MacBook pro it gives the same issue after around 8 min or later the play function stops in the U-Tool mixer, and go back to the start point 00.00.00
He also has a Cymatic card and he test it with his SSD drive, my drive is a normal 2.5inch 500Gb
I hope this information can help the team, …
Greetings Peter Visscher8th May 2017 at 13:29 #28323ChetanParticipant
Thanks a lot for uploading the song. We figured out that the problem happens only in the “target editor” and not when creating the song.
The bug is that, only one multi-channel wave file is played back in the uTool target editor. We will soon have a fix for this problem.
Thanks again.8th May 2017 at 13:54 #28324
Thanks for your feedback, and I’m happy that I can help you to find the problem.
Please can you replay when the problem is fix, and a new U-Tool version is life?
Sorry for my bad English, but I’m from Holland8th May 2017 at 14:06 #28325ChetanParticipant
Since the version 2.00.54, we have active updating mechanism. If your PC is connected to the internet, the support tab will start blinking to inform you that there is a new version available.
You just have to click the “download and install” to have the latest version.
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