uTrack-X32 recording suddenly stops!

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Viewing 9 posts - 16 through 24 (of 24 total)
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  • #29340
    PetriPetri
    Participant

    Don’t know if this is right topic, but I had same kind of issue yesterday. External USB3 hard drive was connected straight to u-track. Formatted it with u-track and started to record rehersals strait from card’s rec-button. It has stopped recording around 55 min from start without any reason. X32-rack runs on latest firmware and this was the first recording with that firmware. U-track is connected to ethernet switch, but no software were used during the session.

    #29342
    Laszlo .Laszlo
    Keymaster

    Hi,

    Do you have a recording.log file in the recording folder?
    If yes please send me that file.
    Is the uRemote was connected during the recording? Does it display any error message on the screen?

    #29343
    PetriPetri
    Participant

    (19:16:58) -> Fw:3865 HwVs:2
    (19:16:58) -> Device type:Hard Drive, Vendor:TOSHIBA , ProductId:External USB 3.0, Rev:0
    (19:16:58) -> Start prepare pre-recording
    (19:17:00) -> Date 14-01-18
    (19:17:00) -> Created Folder : /MultiTrack/_TempTake0001
    (19:17:00) -> SR:48000 depth:24: ActiveTracks:32
    (19:17:00) -> StreamingChannelMode set to Recording… NoChange!
    (19:17:00) -> Started pre-recording
    (19:17:47) -> Start Recording
    (19:17:48) -> Renaming Directory from /MultiTrack/_TempTake0001 to /MultiTrack/Take0001
    (19:17:49) -> Entered Recording State
    (19:17:53) -> Next Gapless recording file created : MultiTrack/Take0001/Take0001(0002).wav
    (19:18:01) -> Button REC Long pressed: Stopping recording Now
    (19:18:01) -> Exiting Recording State

    (19:18:02) -> Fw:3865 HwVs:2
    (19:18:02) -> Device type:Hard Drive, Vendor:TOSHIBA , ProductId:External USB 3.0, Rev:0
    (19:18:02) -> Start prepare pre-recording
    (19:18:03) -> Date 14-01-18
    (19:18:03) -> Created Folder : /MultiTrack/_TempTake0002
    (19:18:03) -> SR:48000 depth:24: ActiveTracks:32
    (19:18:03) -> StreamingChannelMode set to Recording… NoChange!
    (19:18:03) -> Renaming Directory from /MultiTrack/_TempTake0002 to /MultiTrack/Take0002
    (19:18:03) -> Entered Recording State
    (19:18:03) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0002).wav
    (19:25:49) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0003).wav
    (19:33:35) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0004).wav
    (19:41:21) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0005).wav
    (19:49:06) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0006).wav
    (19:56:52) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0007).wav
    (20:04:38) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0008).wav
    (20:12:24) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0009).wav

    (20:13:30) -> Fw:3865 HwVs:2
    (20:13:30) -> Device type:Hard Drive, Vendor:TOSHIBA , ProductId:External USB 3.0, Rev:0
    (20:13:30) -> Start prepare pre-recording
    (20:13:30) -> StreamingChannelMode set to Recording… Executing!
    (20:13:33) -> Date 14-01-18
    (20:13:33) -> Created Folder : /MultiTrack/_TempTake0003
    (20:13:33) -> SR:48000 depth:24: ActiveTracks:32
    (20:13:33) -> Started pre-recording
    (20:40:58) -> Start Recording
    (20:40:58) -> Renaming Directory from /MultiTrack/_TempTake0003 to /MultiTrack/Take0003
    (20:40:58) -> Entered Recording State
    (20:41:00) -> Button REC Long pressed: Stopping recording Now
    (20:41:03) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0002).wav
    (20:41:03) -> Exiting Recording State

    Take 002 was suddenly stopped. No software were connected during the record.

    #29347
    Laszlo .Laszlo
    Keymaster

    Well somehow the recording log does not contains any useful information…
    Could you please try to leave your device in recording state for over a night? I would like to see how does it work in long recordings.

    #29348
    PetriPetri
    Participant

    So, here’s the setup and test resault:

    Hard disk Toshiba SSD 1Tb USB 3
    Formatted directtly from card
    X32 with 32/32 card setup
    x32 firmware 3.08
    Card, X32-rack and Airport Express connected to ethernet switch
    no software used or opened during the test

    Take 001 just to see that recording starts
    Take 002 was the long test. Started 16:43 and that has stopped by itself at 20:13
    Take 003 was only to test that it would start to record again after hitting the rec-button

    (16:43:01) -> Fw:3865 HwVs:2
    (16:43:01) -> Device type:Hard Drive, Vendor:TOSHIBA , ProductId:External USB 3.0, Rev:0
    (16:43:01) -> Start prepare pre-recording
    (16:43:03) -> Date 16-01-18
    (16:43:03) -> Created Folder : /MultiTrack/_TempTake0001
    (16:43:03) -> SR:48000 depth:24: ActiveTracks:32
    (16:43:03) -> StreamingChannelMode set to Recording… NoChange!
    (16:43:03) -> Started pre-recording
    (16:43:03) -> Start Recording
    (16:43:03) -> Renaming Directory from /MultiTrack/_TempTake0001 to /MultiTrack/Take0001
    (16:43:03) -> Entered Recording State
    (16:43:03) -> Next Gapless recording file created : MultiTrack/Take0001/Take0001(0002).wav
    (16:43:32) -> Button REC Long pressed: Stopping recording Now
    (16:43:32) -> Exiting Recording State

    (16:43:35) -> Fw:3865 HwVs:2
    (16:43:35) -> Device type:Hard Drive, Vendor:TOSHIBA , ProductId:External USB 3.0, Rev:0
    (16:43:35) -> Start prepare pre-recording
    (16:43:35) -> Date 16-01-18
    (16:43:35) -> Created Folder : /MultiTrack/_TempTake0002
    (16:43:35) -> SR:48000 depth:24: ActiveTracks:32
    (16:43:35) -> StreamingChannelMode set to Recording… NoChange!
    (16:43:35) -> Renaming Directory from /MultiTrack/_TempTake0002 to /MultiTrack/Take0002
    (16:43:35) -> Entered Recording State
    (16:43:35) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0002).wav
    (16:51:22) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0003).wav
    (16:59:07) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0004).wav
    (17:06:53) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0005).wav
    (17:14:38) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0006).wav
    (17:22:25) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0007).wav
    (17:30:10) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0008).wav
    (17:37:55) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0009).wav
    (17:45:42) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0010).wav
    (17:53:27) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0011).wav
    (18:01:13) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0012).wav
    (18:08:58) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0013).wav
    (18:16:44) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0014).wav
    (18:24:30) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0015).wav
    (18:32:15) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0016).wav
    (18:40:01) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0017).wav
    (18:47:46) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0018).wav
    (18:55:32) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0019).wav
    (19:03:18) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0020).wav
    (19:11:03) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0021).wav
    (19:18:49) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0022).wav
    (19:26:34) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0023).wav
    (19:34:20) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0024).wav
    (19:42:06) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0025).wav
    (19:49:51) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0026).wav
    (19:57:37) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0027).wav
    (20:05:22) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0028).wav
    (20:13:08) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0029).wav

    (20:19:58) -> Fw:3865 HwVs:2
    (20:19:58) -> Device type:Hard Drive, Vendor:TOSHIBA , ProductId:External USB 3.0, Rev:0
    (20:19:58) -> Start prepare pre-recording
    (20:19:58) -> StreamingChannelMode set to Recording… Executing!
    (20:20:01) -> Date 16-01-18
    (20:20:01) -> Created Folder : /MultiTrack/_TempTake0003
    (20:20:01) -> SR:48000 depth:24: ActiveTracks:32
    (20:20:01) -> Started pre-recording
    (22:23:42) -> Start Recording
    (22:23:45) -> Renaming Directory from /MultiTrack/_TempTake0003 to /MultiTrack/Take0003
    (22:23:46) -> Entered Recording State
    (22:23:51) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0002).wav
    (22:24:00) -> Button REC Long pressed: Stopping recording Now
    (22:24:01) -> Exiting Recording State

    #29350
    PetriPetri
    Participant

    New test. Same config.
    take 001 and 002 just checking
    take 003 has been stopped by itself
    Before take 004 I unplugged ethernet cable from the card. Over 8 hours later it was still recording until I stopped it.
    Is network somehow causing this issue?

    (00:09:43) -> Fw:3865 HwVs:2
    (00:09:43) -> Device type:Hard Drive, Vendor:TOSHIBA , ProductId:External USB 3.0, Rev:0
    (00:09:43) -> Start prepare pre-recording
    (00:09:43) -> StreamingChannelMode set to Recording… Executing!
    (00:09:45) -> Date 17-01-18
    (00:09:45) -> Created Folder : /MultiTrack/_TempTake0001
    (00:09:45) -> SR:48000 depth:24: ActiveTracks:32
    (00:09:45) -> Started pre-recording
    (00:13:37) -> Start Recording
    (00:13:40) -> Renaming Directory from /MultiTrack/_TempTake0001 to /MultiTrack/Take0001
    (00:13:42) -> Entered Recording State
    (00:13:42) -> Button REC Long pressed: Stopping recording Now
    (00:13:44) -> Exiting Recording State

    (00:13:46) -> Fw:3865 HwVs:2
    (00:13:46) -> Device type:Hard Drive, Vendor:TOSHIBA , ProductId:External USB 3.0, Rev:0
    (00:13:46) -> Start prepare pre-recording
    (00:13:47) -> Date 17-01-18
    (00:13:47) -> Created Folder : /MultiTrack/_TempTake0002
    (00:13:47) -> SR:48000 depth:24: ActiveTracks:32
    (00:13:47) -> StreamingChannelMode set to Recording… NoChange!
    (00:13:47) -> Renaming Directory from /MultiTrack/_TempTake0002 to /MultiTrack/Take0002
    (00:13:47) -> Entered Recording State
    (00:13:47) -> Next Gapless recording file created : MultiTrack/Take0002/Take0002(0002).wav
    (00:13:51) -> Button REC Long pressed: Stopping recording Now
    (00:13:51) -> Exiting Recording State

    (00:13:54) -> Fw:3865 HwVs:2
    (00:13:54) -> Device type:Hard Drive, Vendor:TOSHIBA , ProductId:External USB 3.0, Rev:0
    (00:13:54) -> Start prepare pre-recording
    (00:13:54) -> Date 17-01-18
    (00:13:54) -> Created Folder : /MultiTrack/_TempTake0003
    (00:13:54) -> SR:48000 depth:24: ActiveTracks:32
    (00:13:54) -> StreamingChannelMode set to Recording… NoChange!
    (00:13:54) -> Renaming Directory from /MultiTrack/_TempTake0003 to /MultiTrack/Take0003
    (00:13:54) -> Entered Recording State
    (00:13:54) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0002).wav
    (00:21:40) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0003).wav
    (00:29:26) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0004).wav
    (00:37:12) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0005).wav
    (00:44:57) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0006).wav
    (00:52:44) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0007).wav
    (01:00:29) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0008).wav
    (01:08:15) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0009).wav
    (01:16:00) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0010).wav
    (01:23:46) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0011).wav
    (01:31:32) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0012).wav
    (01:39:17) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0013).wav
    (01:47:03) -> Next Gapless recording file created : MultiTrack/Take0003/Take0003(0014).wav

    (01:53:49) -> Fw:3865 HwVs:2
    (01:53:49) -> Device type:Hard Drive, Vendor:TOSHIBA , ProductId:External USB 3.0, Rev:0
    (01:53:49) -> Start prepare pre-recording
    (01:53:50) -> StreamingChannelMode set to Recording… Executing!
    (01:53:52) -> Date 17-01-18
    (01:53:52) -> Created Folder : /MultiTrack/_TempTake0004
    (01:53:52) -> SR:48000 depth:24: ActiveTracks:32
    (01:53:52) -> Started pre-recording
    (02:04:07) -> Start Recording
    (02:04:07) -> Renaming Directory from /MultiTrack/_TempTake0004 to /MultiTrack/Take0004
    (02:04:09) -> Entered Recording State
    (02:04:14) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0002).wav
    (02:11:51) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0003).wav
    (02:19:37) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0004).wav
    (02:27:23) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0005).wav
    (02:35:08) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0006).wav
    (02:42:54) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0007).wav
    (02:50:40) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0008).wav
    (02:58:26) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0009).wav
    (03:06:11) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0010).wav
    (03:13:57) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0011).wav
    (03:21:42) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0012).wav
    (03:29:28) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0013).wav
    (03:37:14) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0014).wav
    (03:44:59) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0015).wav
    (03:52:45) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0016).wav
    (04:00:30) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0017).wav
    (04:08:16) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0018).wav
    (04:16:02) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0019).wav
    (04:23:47) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0020).wav
    (04:31:33) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0021).wav
    (04:39:18) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0022).wav
    (04:47:04) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0023).wav
    (04:54:50) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0024).wav
    (05:02:35) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0025).wav
    (05:10:21) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0026).wav
    (05:18:06) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0027).wav
    (05:25:52) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0028).wav
    (05:33:38) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0029).wav
    (05:41:23) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0030).wav
    (05:49:09) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0031).wav
    (05:56:54) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0032).wav
    (06:04:40) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0033).wav
    (06:12:26) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0034).wav
    (06:20:11) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0035).wav
    (06:27:57) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0036).wav
    (06:35:42) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0037).wav
    (06:43:28) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0038).wav
    (06:51:14) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0039).wav
    (06:58:59) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0040).wav
    (07:06:45) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0041).wav
    (07:14:30) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0042).wav
    (07:22:17) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0043).wav
    (07:30:02) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0044).wav
    (07:37:47) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0045).wav
    (07:45:33) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0046).wav
    (07:53:18) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0047).wav
    (08:01:04) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0048).wav
    (08:08:51) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0049).wav
    (08:16:35) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0050).wav
    (08:24:21) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0051).wav
    (08:32:06) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0052).wav
    (08:39:52) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0053).wav
    (08:47:38) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0054).wav
    (08:55:23) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0055).wav
    (09:03:09) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0056).wav
    (09:10:54) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0057).wav
    (09:18:40) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0058).wav
    (09:26:26) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0059).wav
    (09:34:11) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0060).wav
    (09:41:57) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0061).wav
    (09:49:44) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0062).wav
    (09:57:28) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0063).wav
    (10:05:14) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0064).wav
    (10:12:59) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0065).wav
    (10:20:45) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0066).wav
    (10:28:30) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0067).wav
    (10:36:16) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0068).wav
    (10:44:02) -> Next Gapless recording file created : MultiTrack/Take0004/Take0004(0069).wav
    (10:45:29) -> Button REC Long pressed: Stopping recording Now
    (10:45:30) -> Exiting Recording State

    #29355
    PetriPetri
    Participant

    One final test behind. I bought cat6 ftp cables and now over 7 hour recording without issue.

    Strange that this kind of behaviour haven’t been earlier. I have been using this setup over a year or so.

    #29361
    Laszlo .Laszlo
    Keymaster

    But how is that CAT6 FTP cable related to the problem?
    You said you had problems even when no uRemote was connected.
    [quote=”Drumfreak74″ post=3632]
    Take 002 was suddenly stopped. No software were connected during the record.[/quote]
    Is that means the card was connected to the network but no uRemote was on the network?
    If yes please tell me some details about your network setup and devices.

    #29362
    PetriPetri
    Participant

    As I have mentioned in my earlier posts. Card was indeed connected to network, but uRemote wasn’t in use. Only physical connection caused the issue.

    Setup
    X32-rack with U-track X32 card. Both connected to the ethernet switch. To the ethernet switch has also been connected Apple Airport Express to greate wireless network. Thru that wireless network iPad, iMac etc. can connect to X32 and u-track.

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