uTrack-X32 system time setting

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  • #28628
    Alan NivenAlan
    Participant

    Every time I start uRemote it tells me the system time is out. I can set the uTrack-X32 to “Use System Time” via uRemote settings. But next time uRemote connects I have to do the same process.

    Is this normal, or is the uTrack-X32 suppose to get time from the board or have an internal battery?

    Thanks, Alan

    #28629
    Laszlo .Laszlo
    Keymaster

    Hi,

    The uTrack-X32 has an internal ‘battery’ so once you set up that should last for several days weeks even if the card removed from the console.
    In your case that is possible the card has an issue with this battery.

    #28640
    Gabriel A PassGabriel A Pass
    Participant

    Yes, I frequently have the same issue. Not a problem at all. But now that you mention it, I usually have my board unplugged for a week or more at a time since I use it for mobile recording.

    #28644
    Laszlo .Laszlo
    Keymaster

    In my previous message I do not describe properly.
    The device has a super capacitor which provide power for the board for a limited time. So if you have the card removed from the console for a while that is normal if loses the time.

    #28733
    GUILLENGUILLEN
    Participant

    Hi Laszlo,

    I just received & installed a uTrack-X32. After several tries, when I set the device time using “Use System Time” through uRemote (iMac & iPad) it works, I close the window and re-open “settings”, each time current date time is back to “2033 1 14 17 0 20”

    Should I send it back ?

    (Firmware version 2905)

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