uTrack24 USB problems?

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  • #28608
    CarlCarl
    Participant

    Hi, First post…

    Just received my uTrack24. I updated the firmware to the latest version (3474). I seemed to be having an issue where if the uTrack24 is connected to my Mac, the other USB devices won’t work (my computer keyboard, mouse, usb hub, etc..). If I disconnect the uTrack24, Restart my computer everything is back to normal. As soon as plug in and turn on the uTrack24 it locks everything up again. Totally weird. I already tried resetting the SMC on my computer (Shift+Control+Option+Power)… but still acting funky.

    Any thoughts would appreciated.

    #28609
    Laszlo .Laszlo
    Keymaster

    Hi,

    Did you remove the USB drive from the front panel when you connect to your MAC?
    Does the uTrack24 display “USB interface mode [MAC]” on the screen?

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