Volume Changes in Tracks

I just got the uTrack-24 set up and running yesterday with my Mackie Onyx 1640i mixer which has D-sub direct outs. I hooked the direct sub outs to the u
Track and did a little test recording with just one microphone. I was able to play it back, clear and clean listening to it on the uTrack, but the volume seemed to low. I had to turn up the phones all the way and it still was fairly low. On my block diagram on the Onyx, the direct sub outs come pre-fader but post gain, so I had to turn the gain knob up almost all the way, and it still didn’t seem loud enough. P.s. I recorded our band with it last night and most everything seemed ok, except when I came home and transferred it to Cubase Elements 7, the bass was too low. I may have just not had it up enough on my gain nob on my board, but the drums seemed a little low too. Any info on this problem would be greatly appreciated. Marc Trainor.

I’m not quite sure what you mean about checking the channel focus mode, or the bass channel while recording Right now I don’t have the U-remote set up yet so I can’t see the exact numbers on the meters, i.e. -16db etc. As far as I understand, my output on my Onyx is pre-fader, but post gain, so the faders shouldn’t have anything to do with my signal level. I’m turning up the gain nob all the way on vocals and it just doesn’t seem loud enough. I just don’t think I’m getting enough signal out of the gain nob on my Onyx and since I can’t turn up the volume on the uTrack24, I’m kind of stuck. On other instruments I recorded live the other night, I was fine. I even had to turn down the bass guitar and pedal steel guitar to keep them from overloading, but like the bass drum, didn’t seem loud enough. Marc.