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  • in reply to: LP – 16 firmware update not working #34124
    Greg Turner
    Participant

    No problem Laszlo 🙂 I can’t verify 100% if the Audio MIDI Setup.app was actually part of the problem of not… but the take away here is to use the Activity Monitor app 😉 Cheers!

    in reply to: LP – 16 firmware update not working #34003
    Greg Turner
    Participant

    I got the install to work on MacBook Pro by:

    1) Open ‘Activity Monitor’ app on Mac
    2) Kill any ‘Native Instruments’ applications/processes running (I think mine was Native Access but not sure now can’t remember)
    3) Kill the ‘Audio MIDI Setup.app’ program/process.
    4) try install the firmware update now (if the installer isn’t registering anything (ie. it says ‘No Device Connected’), then take the USB cable out of the Mac & plug back in immediately, this should detect the correct update to install. If the ‘Start Update’ button is greyed out then take the USB cable out & plug back in AGAIN and it should become available.

    Hope this helps the several people in this forum I’ve noticed who gave up/ might not have resolved this problem still.

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